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New regulations for kiosks and self-service transaction machines? We’ve been here before.

On September 21, 2022 the United States Access Board, a federal government agency, issued an Advanced Notice of Proposed Rule Making (ANPRM) about kiosks. The Notice is about the details for making self-service kiosks (alternatively referred to as self-service transaction machines (SSTMs)) independently usable by people with disabilities. The image accompanying this article is an… Read more… New regulations for kiosks and self-service transaction machines? We’ve been here before.

Kiosk Accessibility: The Law is Paying Attention

[Latest UpdateJune 28, 2022] Digital accessibility is not just about websites, and the law is taking notice. This post, updated with new developments, highlights cases about kiosk accessibility. I use the term “kiosk” broadly to include tablets and any piece of technology offering services, products, and information. Who will use that technology? People — and that means disabled people. Read more… Kiosk Accessibility: The Law is Paying Attention

Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

Congratulations CVS and the National Federation of the Blind for reaching agreement to improve kiosk accessibility at Minute Clinics in CVS stores. The agreement was reached with the help of the Structured Negotiation process. Structured Negotiation is a collaborative process that helps people and organizations avoid the expense, time, and stress of litigation to focus… Read more… Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

Finally! There are Technical Standards in the United States for State and Local Government Websites + Apps It took 14 years: Good thing the ADA requires access even without the new regulations

[Note: this article was first written in August 2022 when the United States Department of Justice announced its most recent intent to adopt technical accessibility regulations for state and local government websites and mobile applications. Follow along with what has happened since then in the Update section of this article]. In the updates you will… Read more… Finally! There are Technical Standards in the United States for State and Local Government Websites + Apps It took 14 years: Good thing the ADA requires access even without the new regulations

Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

I’ve written extensively about delays in finalizing accessibility regulations in the United States. Articles on this website about delays in web accessibility regulations and delays in kiosk regulations are two examples. But federal agencies in the United States do far more than publish regulations. (Though you’ll read below that healthcare regulations aren’t immune from delay.)… Read more… Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

WCAG 2.1 (and now 2.2) Released; LFLegal.com Part of the Process

On June 5, 2018 the World Wide Web Consortium (W3C) announced a major update to the internationally recognized Web Content Accessibility Guidelines (WCAG). WCAG 2.1 is the first update to the guidelines since 2008. The Law Office of Lainey Feingold is happy to have played a tiny part in the birth of WCAG 2.1 by updating this site to meet the Triple A (AAA) success criteria of the new standard. Lainey salutes her wonderful WordPress developer, Natalie MacLees of Purple Pen Production who did the work!  Read more… WCAG 2.1 (and now 2.2) Released; LFLegal.com Part of the Process

AudioEye Sues AccessiBe for Patent Infringement

On September 4, 2020, AudioEye, Inc. sued accessiBe, Ltd for patent infringement. The lawsuit between these two very well-funded digital accessibility companies was filed in the United States District Court for the Western District of Texas and reported in Justia Dockets and Filings. Read the September 4, 2020 complaint in AudioEye v. accessiBe. (An amended… Read more… AudioEye Sues AccessiBe for Patent Infringement

Case is Over! New Low in the Accessibility “Industry:” Overlay Company Sues Globally-Recognized Accessibility Expert

This is an article about a lawsuit filed by AudioEye, a multi-million dollar accessibility company, against Adrian Roselli, a long-time leader in the global digital accessibility community. Adrian has been a vocal critic, as have I, against one-line of code software that claims to make websites accessible. AudioEye sells (licenses) an overlay. The company has… Read more… Case is Over! New Low in the Accessibility “Industry:” Overlay Company Sues Globally-Recognized Accessibility Expert

Structured Negotiation Helps Disability Rights Washington Improve Care for Transgender Incarcerated People

On October 11, 2023, the AVID program at Disability Rights Washington (DRW) issued a press release with the headline “DRW Reaches Agreement With Washington State Department of Corrections (DOC) To Improve Care For Transgender People With Disabilities.” The Parties used Structured Negotiation to achieve this important result for the rights of incarcerated transgender people, including… Read more… Structured Negotiation Helps Disability Rights Washington Improve Care for Transgender Incarcerated People