Lainey’s Topics and Audiences

Structured Negotiation talk in Sydney Australia

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This page is about Lainey Feingold’s talks and trainings and the types of audiences she speaks with. Lainey speaks about Structured Negotiation and  digital access. She also talks about disability rights and ethics. Structured Negotiation helps people solve problems without conflict. Access is about making sure tech works for disabled people. Lainey’s talks are for anyone interested in cooperation and a more inclusive world. She also offers full and half-day workshops to train people on the stories and strategies of Structured Negotiation.

Lainey is a truly phenomenal presenter

Amazing training! Thank you!

I thought this was a great presentation / CLE. Just fantastic. Wish it were longer.

Lainey was simultaneously engaging, practical and immediately understandable

We received so much great feedback that we begged her to come back to do a second, more advanced training.

  • Full quotes and more feedback about Lainey Feingold’s trainings and talks on the Speaking Testimonial Page.
  • Visit the main Speaking Page for more information about opportunities to engage Lainey with your audience

Whether you are looking for a keynote speech, a hands-on full or half-day workshop, or another learning opportunity, Lainey Feingold’s presentations are engaging, fun, easy-to understand, and packed with up-to-date and relevant content.

Workshops are interactive with lots of participant activities. Lainey works with event organizers to tailor her presentations to meet the needs of each audience.

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What Lainey speaks and trains about

Full and Half-Day Structured Negotiation Workshops

Lainey offers a full or half-day workshops on Structured Negotiation, the subject of her book and the focus of her work for almost thirty years. Lainey’s workshops are highly interactive. They give participants a deep dive opportunity to learn the tools, strategies, and stories of this highly successful collaborative process.

Read about Lainey’s Structured Negotiation Workshops

Shorter Talks and Trainings

Here is a sampling of Lainey’s expert content beyond her Structured Negotiation workshops. Want to dig deeper? The Speaking Archives page of this website lists all of Lainey’s talks between 2017 and 2023. Talks that have been recorded by organizers can be found here.

    • Don’t Buy Trouble, Don’t Buy Broken Things: Accessible Procurement for Today’s World. (based on Lainey’s work as one of the founders of the Procure Access Initiative) and the original drafter of the Accessible Technology Procurement Toolkit. This topic is especially timely given European Accessibility Act requirements going into effect in 2025.
    • The LFLegal Digital Accessibility Legal Update (tailored for specific U.S. or global audiences, including higher education, healthcare, lawyers, accessibility advocates, designers and developers, and others.)For non-lawyers in the digital space, for example, Lainey offers “Put the Law in Your Pocket: What Digital Professionals Need to Know about Digital Accessibility Law.” For international audiences, Digital Accessibility is a Human Right: Lessons from the U.S. Legal System can stand alone or be part of a global digital accessibility legal talk.
    • Digital Accessibility + Disability Inclusion: Opportunity + Responsibility for Global Law Firms and their Clients (first delivered at Microsoft UK.)

The letters of the word "Ethics" standing on a san-colored background as the final "S" is placed

    • Digital Accessibility Ethics. Based on Lainey’s 2019 talk at the A11yTO (Accessibility Toronto) Conference titled Civil Rights Or Shakedowns: Ethics Of The Digital Accessibility Legal Space. (Transcript available here)Lainey’s talks on digital accessibility ethics focus on
      • the principles and actions of the digital accessibility ethics framework
      • doing digital accessibility work ethically
      • Why digital accessibility belongs in ethics frameworks across sectors.
    • Collaborative Tools for Digital Inclusion, first offered as a four-hour workshop in Basque Country Spain in 2019. Watch the highlight reel from the workshop.
    • Accessibility Persuasion for Advocates in Global Technology Companies (first developed for an internal audience at Google) Lainey offers talks and trainings on the art and strategy of accessibility convincing to various audiences, bringing almost three decades of convincing experience to this topic!

two smiling dolphins

 

    • Be a Dolphin: Negotiating Skills for Advancing Disability Inclusion and Digital Accessibility. Lainey uses the shark vs. dolphin metaphor in her presentations to drive home a simple idea: You don’t have to be a shark to get things done.
    • Structured Negotiation: A Successful Strategy for Advancing Disability Rights and Digital Accessibility. Other Structured Negotiation talks include Thinking Outside the Box: A quarter century of Dispute Resolution without Lawsuits, Conflict or Run Away Costs (geared to the legal community) and Stories from the Field: Talking ATMs, Accessible Websites, and Twenty-29 Years of Blind Community Advocacy without Lawsuits (geared to the disability community

multi-ingredient cookies with sign reading "Bake Accessibility into Your Organization

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Lainey’s audiences

Lainey has spoken to a wide range of audiences interested in digital accessibility, disability rights legal issues, and collaborative problem solving. Don’t see your audience listed here? Lainey can tailor the topics above to many other gatherings.

Global audiences

Globally, Lainey has spoken about Structured Negotiation and digital accessibility to audiences in Australia, Canada, Finland, France, India, New Zealand, Spain, Sweden, and the United Kingdom. These talks include keynote speeches, conference presentations, Structured Negotiation workshops, and private talks.

Thanks to contributions from advocates around the world, Lainey’s Global Law and Policy page is a go-to resource for information about global digital accessibility laws, regulations, treaties, and implementation work. She is excited to work with organizers to develop talks and trainings to meet the needs of international audiences.

Legal audiences

Legal audiences across the United States have been eager to engage with Lainey about digital accessibility and the stories and strategies shared in her book, Structured Negotiation, a Winning Alternative to Lawsuits, 2nd ed.. The book offers lawyers and law students a welcomed alternative to the stress, expense and reputational harm of traditional litigation. It is an alternative with a 25+ year success record.

In the legal space Lainey has provided continuing legal education (CLE) programs, offered 7-hour Structured Negotiation workshops to non-profit legal organizations, and has given talks and trainings to mediators, legal aid organizations, legal departments, and legal conference participants. She has spoken with students at law schools across the country including those at Harvard, University of California San Francisco, Columbia, The Ohio State University, and many more.

Lainey’s legal-focused offerings are designed with two goals: to give lawyers in any field

  • the knowledge they need about the ever expanding field of digital accessibility law
  • tools with a proven track record for resolving claims with less conflict, less cost, less reputational harms.

After a CLE training co-sponsored by JP Morgan Chase and Chicago’s Equip for Equality, the meeting organizer wrote

Lainey Feingold’s program was excellent. Other companies should take advantage of this opportunity to host her at a CLE program for their in-house attorneys and law firm partners as they explore ways to resolve disputes outside the courtroom. post-CLE feedback

Corporate audiences

Lainey has spoken to corporate audiences at Microsoft, Google, LinkedIn, Merck, and elsewhere, and delivered talks to many conferences and meetings with corporate participants.

As the digital accessibility consultant for Disability:IN from 2019 – 2022, Lainey had an opportunity to speak to, consult with, and learn from Fortune 500 corporations about implementing digital accessibility in a global environment. She brings that experience to speeches and trainings to corporate audiences seeking engaging content about digital accessibility best practices, the digital accessibility legal space, and collaborative problem solving.

Higher education and government audiences

Digital accessibility is a civil right of students, faculty, staff at in higher education and of members of the public seeking civic participation and engagement. Lainey has offered keynotes, given talks, and served on panels geared to audiences committed to disability inclusion and digital accessibility in both the higher ed and government space.

She delivered keynote speeches, for example at the Higher Education Web Accessibility Professionals annual Accessibility Summit and the Florida AHEAD (Association on Higher Education and Disability) annual conference. She spoke about Digital Accessibility as A Crucial Ingredient of Ethical Civic Tech Design at the bi-annual DotGov design conference.

Digital accessibility and design-focused audiences

Packed audience for Lainey's talk at CSUN 2019
audience at Lainey’s 2019 presentation at the CSUN conference
One of Lainey’s personal goals is to give non-lawyers the tools to use the law when advocating for accessibility and disability inclusion. Her digital accessibility legal updates for a mixed audience of advocates, accessibility professionals, and (just a few) lawyers always draw a large audience. It is year over year one of the top webinars offered by 3Play Media and has been immensely popular at the annual CSUN accessible technology conference (as evidenced in the image shown here). Over 1,000 online participants were online when the session was offered at the 2024 Axe-Con conference.

The stories and strategies of Structured Negotiation are not just for lawyers:

Structured Negotiation has a reach far beyond the legal world. Imagine if routine business and design challenges were solved with a process that assumed the win-win outcomes described in this book. Lainey’s focus on cooperation, collaboration, and problem-solving points the way to a world designed for everyone.author and usability expert Whitney Quesenbery’s review of Lainey’s book in UXPA Magazine.

The second edition of Lainey’s book quotes blind activist and technologist Sassy Outwater:

I use the book’s strategies constantly. As an executive director I use the Structured Negotiation principles to write letters, and I reread chapters before I walk into meetings. The last chapter especially [on the
collaborative mindset] goes through my mind when I’m trying to shift perspective of people with whom I’m working.Sassy Outwater


Working with audiences doing the day-to-day hard work of building an accessible world is one of Lainey’s favorite parts of being a public speaker.

Contact The Law Office of Lainey Feingold about having Lainey speak to your audience.