Welcome to Lainey Feingold’s website. Lainey is a disability rights lawyer who has worked to make the digital world more accessible since 1995. She helped negotiate the first web accessibility agreement in the United States in 2000. Read a short summary of this page
Lainey developed and practices Structured Negotiation, a strategy that avoids lawsuits and focuses on lasting change and relationship-building. She is the author of Structured Negotiation: A Winning Alternative to Lawsuits.
Lainey is also an international speaker and trainer and serves as a digital accessibility consult for Disability:IN. In 2017 she was selected as an American Bar Association Legal Rebel – a group of “innovators who are remaking the legal profession.” She has twice been recognized with a California Lawyer Attorney of the Year (CLAY) award (in 2000 and 2014).
This website was designed to be usable by people with and without disabilities. Read our Accessibility Statement for more information.
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The dolphins swimming at the top of Lainey’s website are there for a reason. People often associate shark-like behavior as necessary for effective advocacy. Lainey’s experience says otherwise.
She uses the shark vs. dolphin metaphor in her writing and talks to drive home a simple idea: You don’t have to be a shark to get things done. Dolphin skills include open communication, transparency, collaboration, active listening, and relationship-building.
These and similar qualities have contributed to successful Structured Negotiation outcomes without the conflict of litigation for more than two decades. Read more about dolphins and negotiating qualities.