Structured Negotiation 2nd Edition

2d edition of Structured Negotiation book cover shown on tablet, phone, and paperback

Available Now! the 2nd edition of Structured Negotiation A Winning Alternative to Lawsuits by Lainey Feingold Forewords by Haben Girma (U.S.) and Susana Sucunza (Spain)

Structured Negotiation cover shown on paperback, ipad, and phone

Structured Negotiation, A Winning Alternative to Lawsuits shares stories and strategies from 25 years of collaborative advocacy for accessible technology and other issues. The second edition includes up to date new content and Forewords by Haben Girma, human rights lawyer and author of the best seller, Haben, the Deafblind Woman who Conquered Harvard Law and by Basque Country Spain collaborative lawyer Susana Sucunza.

Structured Negotiation is a pioneering dispute resolution method  that achieves significant win-win results in complex legal claims withOUT lawsuits. New stories in the second edition demonstrate how it can also create an oasis of cooperation once a case is filed, or serve advocates seeking change without a legal claim.

Structured Negotiation was born at the intersection of dispute resolution, disability, and the quest for an inclusive digital world.  Working with the disabled community, Bank of America, Walmart, the City and County of San Francisco and dozens of other organizations have participated in the process. Lainey’s groundbreaking book offers tools for anyone in any field looking to solve problems, resolve legal claims, and advance issues without conflict and run-away legal costs.

Praise for Structured Negotiation

Building a more inclusive and accessible world takes patience, partnership and persistence, and a copy of this book! Lainey is the expert on how to work collaboratively to create long term societal inclusion.

Jenny Lay-Flurrie, Chief Accessibility Officer, Microsoft

This book is a must-read for anyone in the accessibility field. It’s also a great read for anyone in the web design or development field, as it paints accessibility negotiations as something we can all do, together. Lainey Feingold’s extensive experience and positive outlook really shine in this book, and I’m so happy she wrote it. I keep coming back to it again and again as a driver for progress in web accessibility and advancing civil rights.

Marcy Sutton, Independent Web Developer and Accessibility Advocate

If you are a lawyer, an advocate or a person who would like to learn how to reduce conflict in situations where people share vastly different perspectives, you’ve got to read this book.

Jessie Lorenz, Structured Negotiation participant

What's new in the 2nd edition?

First published in 2016 by the American Bar Association, the Second Edition of Structured Negotiation, A Winning Alternative to Lawsuits has new content including:

  • Forewords by Haben Girma, human rights and disability justice lawyer and author of the bestseller Haben, the Deafblind Woman who Conquered Harvard Law and by Susana Sucunza, president of the Association of Collaborative Lawyers in Basque Country, Spain. 
  • Structured Negotiation successes in the past five years 
  • Stories of how readers have used Structured Negotiation outside of a legal context – and why it matters
  • How lawyers in filed cases expanded the possibilities of Structured Negotiation when they used strategies in this book to create an oasis of collaboration in a filed lawsuit.
  • Why I started calling elements of the Structured Negotiation mindset “dolphin skills” and why they may be the most important strategy of the process.
  • How  Structured Negotiation proved its value to a start-up faced with its members’ accessibility claims
  • How the LGBTQ community turned to Structured Negotiation to resolve claims with a global ridesharing company
  • The interplay of ethics and Structured Negotiation, something Lainey began thinking about when her interview with Anderson Cooper for 60 Minutes was left on the cutting room floor about a year after this book was first published. 
  • What recent U.S. elections, the Black Lives Matter movement, and a global pandemic have taught the author about Structured Negotiation.

Pronto disponible en español
Available soon in Spanish

The second edition of Structured Negotiation, A Winning Alternative to Lawsuits  will soon be available in Spanish thanks to translation support by the Basque Country Collaborative Law Association. Susana Sucunza, President of the organization, wrote a Foreword for the Spanish edition that is translated in the new English edition.

La segunda edición de Negociación Estructurada pronto estará disponible en español gracias al apoyo de traducción de la Asociación de Derecho Colaborativo del País Vasco. Susana Sucunza, presidenta de la organización, redactó un Prólogo para la edición en español que se traduce en la nueva edición en inglés.

Get Structured Negotiation

The second edition of Structured Negotiation, A Winning Alternative to Lawsuits is available in print and accessible digital formats through Amazon and other online booksellers. For readers with print disabilities the book is also available in Bookshare and is in process of being produced by the National Library Service for the Blind and Print Disabled in the United States.

Five years after her book was published by the American Bar Association, Lainey is pleased to offer the second edition at list prices of $21.95 for the print edition and $14.95  for the digital edition (half the cost of the first edition).

Structured Negotiation cover on an ipad with a cup of coffee

Invite Lainey to Speak

Lainey is a dynamic speaker and trainer about the pioneering strategy that is Structured Negotiation. Visit the speaking page to learn more about inviting Lainey to share the stories and strategies of Structured Negotiation, A Winning Alternative to Lawsuits.

Since publication of her book in late 2016, Lainey has delivered more than 100 talks and workshops on subjects related to digital accessibility, collaborative problem-solving, and disability rights. Read what people say about Lainey’s talks and trainings.

Of course, during the pandemic Lainey has been delivering talks and trainings virtually!


This page has information about Lainey Feingold’s book. The book is called Structured Negotiation, A Winning Alternative to Lawsuits.  There is now a second edition.  It is available in paper back and as an accessible ebook through Amazon and other online book sellers. 

Structured Negotiation is a way to resolve legal claims without lawsuits. People can also use the strategy to advance causes or to reduce costs and conflict in filed lawsuits. Lainey and other people have used the method for twenty-five years. 

The book has stories about Structured Negotiation’s role in improving access to technology for disabled people.  The second edition tells new stories of how people have used Structured Negotiation since the book was published in 2016.  It also has a Foreword by Haben Girma, the author of Haben: The Deafblind Woman Who Conquered Harvard Law. There is another Foreword by Susana Sucunza, a collaborative lawyer in Basque Country, Spain. This page also includes samples of what people have said about Lainey’s book. 

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