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Citibank National Talking ATM Agreement

The Citibank national Talking ATM agreement expanded on the first agreement with that bank by setting forth Citibank’s commitment to install Talking ATMs at all of its United States branch locations. The agreement was negotiated using Structured Negotiations, by Lainey and co-counsel Linda Dardarian on behalf of the California Council of the Blind and individual members of the blind community. The Disability Rights Education and Defense Fund (DREDF) also represented the Claimants. Read more… Citibank National Talking ATM Agreement

New Class Action Lawsuit against AccessiBe Overlay Company Sued for Breach of Contract, Breach of the Covenant of Good Faith and Fair Dealing +++

On June 24, 2024 Tribeca Skin Care, a small skin care dermatology practice in New York City, filed a class action lawsuit against overlay company AccessiBe. Relying on AccessiBe’s promises about accessibility and ADA compliance, Tribeca purchased a 1-year subscription to AccessiBe’s “AccessWidget” at an annual subscription fee of $490 in August 2022. The subscription… Read more… New Class Action Lawsuit against AccessiBe Overlay Company Sued for Breach of Contract, Breach of the Covenant of Good Faith and Fair Dealing +++

New regulations for kiosks and self-service transaction machines? We’ve been here before.

On September 21, 2022 the United States Access Board, a federal government agency, issued an Advanced Notice of Proposed Rule Making (ANPRM) about kiosks. The Notice is about the details for making self-service kiosks (alternatively referred to as self-service transaction machines (SSTMs)) independently usable by people with disabilities. The image accompanying this article is an… Read more… New regulations for kiosks and self-service transaction machines? We’ve been here before.

Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

Congratulations CVS and the National Federation of the Blind for reaching agreement to improve kiosk accessibility at Minute Clinics in CVS stores. The agreement was reached with the help of the Structured Negotiation process. Structured Negotiation is a collaborative process that helps people and organizations avoid the expense, time, and stress of litigation to focus… Read more… Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

Finally! There are Technical Standards in the United States for State and Local Government Websites + Apps It took 14 years: Good thing the ADA requires access even without the new regulations

[Note: this article was first written in August 2022 when the United States Department of Justice announced its most recent intent to adopt technical accessibility regulations for state and local government websites and mobile applications. Follow along with what has happened since then in the Update section of this article]. In the updates you will… Read more… Finally! There are Technical Standards in the United States for State and Local Government Websites + Apps It took 14 years: Good thing the ADA requires access even without the new regulations

Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

I’ve written extensively about delays in finalizing accessibility regulations in the United States. Articles on this website about delays in web accessibility regulations and delays in kiosk regulations are two examples. But federal agencies in the United States do far more than publish regulations. (Though you’ll read below that healthcare regulations aren’t immune from delay.)… Read more… Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

WCAG 2.1 (and now 2.2) Released; LFLegal.com Part of the Process

On June 5, 2018 the World Wide Web Consortium (W3C) announced a major update to the internationally recognized Web Content Accessibility Guidelines (WCAG). WCAG 2.1 is the first update to the guidelines since 2008. The Law Office of Lainey Feingold is happy to have played a tiny part in the birth of WCAG 2.1 by updating this site to meet the Triple A (AAA) success criteria of the new standard. Lainey salutes her wonderful WordPress developer, Natalie MacLees of Purple Pen Production who did the work!  Read more… WCAG 2.1 (and now 2.2) Released; LFLegal.com Part of the Process

AudioEye Sues AccessiBe for Patent Infringement

On September 4, 2020, AudioEye, Inc. sued accessiBe, Ltd for patent infringement. The lawsuit between these two very well-funded digital accessibility companies was filed in the United States District Court for the Western District of Texas and reported in Justia Dockets and Filings. Read the September 4, 2020 complaint in AudioEye v. accessiBe. (An amended… Read more… AudioEye Sues AccessiBe for Patent Infringement