Talking ATMS: Ten Years of Accessible Banking Technology

The press release posted here was issued by the American Council of the Blind to recognize October 1, 2009 as the tenth anniversary of the first Talking ATM in the United States. As a result of extensive advocacy by the blind community and industry effort, it is estimated that there are now close to 100,000 Talking ATMs in the U.S. and around the world. Congratulations to the blind and visually impaired community for this accessible technology milestone. Read more…

Talking ATM History: Litigation Plays a Role

Structured Negotiations were not the only legal strategy used by blind advocates interested in expanding Talking ATM installations in the United States. In this post you can read about successful Talking ATM litigation that increased the numbers of Talking ATMs in the United States. Litigation also played another role in the history of Talking ATMs. On at least two occasions, the blind community was forced to object to class action settlements that did not fairly address the issue of accessible ATMs. Read about objections to class action settlements that threatened Talking ATM advocacy. Read more…

Talking ATMs: Early History in California and Beyond

October 1, 2009 marks the 10th anniversary of the first Talking ATM installed in the United States. From that first accessible ATM in 1999, there are now tens of thousands of Talking ATMs around the world. In this post, the first of several Talking ATM posts over the next two months, you can read about early Talking ATM history. Read more…

Blind Advocates in Islamabad, Pakistan Demand ATM Access

In October, 1999, the first Talking ATM was installed in the United States. Ten years later, advocates around the world continue to push for equal and confidential access to financial information and technology. The following article appeared on August 6, 2009 in The International News, published in Islamabad, Pakistan. It is about a protest organized by blind activists in that city to protest banks’ refusal to issue ATM cards to blind consumers. Read more…

Share Your Talking ATM Experience

October 1, 2009 marks the tenth anniversary of the first Talking ATM installed in the United States. As a result of a wide range of advocacy efforts across the country, we estimate that there are now more than 100,000 Talking ATMs in the U.S., with thousands of others across the globe. In this post you can find information about how to share your Talking ATM experiences. There is also information on Talking ATM resources. Read more…

Amy Vaughn: Bank of America Leader in Web Accessibility

In 2000, Bank of America was the first bank in the United States to sign an agreement to make its web site and on-line banking accessible to people who are blind or visually impaired. In the almost eight years that have passed since the bank signed the first of three agreements with the blind community, significant work has been done both by members of the blind community and by countless Bank of America employees to make sure the agreements work as they are supposed to. Recently, we learned that one of those bank employees — Amy Vaughn — had died. Read more…

TCF Bank Talking ATM Press Release

TCF BANK TO INSTALL TALKING ATMs AND ENHANCE OTHER SERVICES FOR CUSTOMERS WITH VISUAL IMPAIRMENTS Bank Announces Collaboration with the Illinois Council of the Blind and Equip for Equality Wayzata, MN, (December 3, 2008)– TCF Bank (TCF), a subsidiary of TCF Financial Corporation (NYSE: TCB), the Illinois Council of the Blind, an affiliate of the American Council of the Blind, and Equip for Equality announced today that TCF has launched a major initiative intended to provide easier access to its banking services for individuals with visual impairments. Read more…

TCF Bank Talking ATM and Alternative Formats Settlement

The TCF Bank Settlement Agreement was negotiated by Lainey Feingold and co-counsel Amy Peterson of the Chicago-based Equip for Equality using Structured Negotiations on behalf of the Illinois Council of the Blind, an affiliate of the American Council of the Blind and a blind TCF customer. In the Agreement, TCF began a Talking ATM and alternative format program in all states in which it does business. The bank will install over 300 Talking ATMs by the end of 2009. Read more…

Bank of America Final National Agreement

The Settlement Agreement below is the third agreement that Bank of America negotiated with the California Council of the Blind and individual members of the blind community using the process of Structured Negotiations. This final agreement contains the bank’s commitment that 100% of its ATM locations will have at least one Talking ATM. As of early 2008, the bank is on the road towards far exceeding this goal, with over 11,000 Talking ATMs, and multiple Talking ATMs at many locations. Read more…