Bank of America California Pilot Press Release

This press release, announcing Bank of America’s first 15 Talking ATMs, was issued as a result of the first Bank of America settlement agreement negotiated using the process of Structured Negotiations. The agreement was negotiated by Lainey Feingold and Linda Dardarian on behalf of the California Council of the Blind (CCB) and several individual blind advocates. The Disability Rights Education & Defense Fund (DREDF) also represented the Claimants. As of early 2008, the bank has installed more than 11,000 Talking ATMs. Read more…

Bank of America California and Florida Agreement

The Bank of America California and Florida Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the California Council of the Blind (CCB) and several individual blind advocates. The Disability Rights Education & Defense Fund (DREDF) also represented the Claimants. This was the first agreement in the country in which a bank committed to make its website accessible, and the first in which a bank committed to install Talking ATMs in more than one state. This was the first of three agreements involving Bank of America’s services for blind customers. The interim Bank of America national agreement and the final Bank of America national agreement are posted in the Settlement Agreement Category. Read more…

Wells Fargo First Talking ATM Press Release

The press release posted here was the first in the United States to announce a plan to install Talking ATMs. Using the Structured Negotiations process, Wells Fargo worked with the California Council of the Blind and several blind individuals to reach an historic agreement requiring installation of Talking ATMs and provision of alternative formats for print financial information. This release was the first of several concerning Wells Fargo’s Talking ATM program. Read more…