News and Articles

Artificial Intelligence (AI) vs. Difference Guest article by Jutta Treviranus

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[Editor’s Note: This article is reprinted with the author’s permission from the July-August 2024 edition of the “We Count Recount,” the bi-monthly newsletter of We Count. We Count is a project of the Inclusive Design Research Centre (IDRC) at OCAD University in Toronto. IDRC is “an open global community working together to proactively ensure that… Read more… Artificial Intelligence (AI) vs. Difference Guest article by Jutta Treviranus

Structured Negotiations and Mobile Access

Posted on Updated on August 1, 2024
Mobile accessibility is about making sure that applications, information and services on mobile devices are available to all users. Weight Watchers, Bank of America, Major League Baseball and WellPoint have all engaged in Structured Negotiations with the blind community to improve the accessibility of their mobile offerings. These companies deserve to be recognized. Read more… Structured Negotiations and Mobile Access

Project 2025 and the Threat to Disabled People Disability Rights, Digital Accessibility, and Much More at Stake if Trump is elected

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Project 2025 is a blueprint for a conservative overhaul of the United States government. It offers a frightening, dystopian vision of an America where people are deprived of rights, benefits, and values we have grown accustomed to. And it’s on track to become a reality if Donald Trump is elected president in November. I am… Read more… Project 2025 and the Threat to Disabled People Disability Rights, Digital Accessibility, and Much More at Stake if Trump is elected

New Class Action Lawsuit against AccessiBe Overlay Company Sued for Breach of Contract, Breach of the Covenant of Good Faith and Fair Dealing +++

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On June 24, 2024 Tribeca Skin Care, a small skin care dermatology practice in New York City, filed a class action lawsuit against overlay company AccessiBe. Relying on AccessiBe’s promises about accessibility and ADA compliance, Tribeca purchased a 1-year subscription to AccessiBe’s “AccessWidget” at an annual subscription fee of $490 in August 2022. The subscription… Read more… New Class Action Lawsuit against AccessiBe Overlay Company Sued for Breach of Contract, Breach of the Covenant of Good Faith and Fair Dealing +++

New regulations for kiosks and self-service transaction machines? We’ve been here before.

Posted on Updated on June 20, 2024
On September 21, 2022 the United States Access Board, a federal government agency, issued an Advanced Notice of Proposed Rule Making (ANPRM) about kiosks. The Notice is about the details for making self-service kiosks (alternatively referred to as self-service transaction machines (SSTMs)) independently usable by people with disabilities. The image accompanying this article is an… Read more… New regulations for kiosks and self-service transaction machines? We’ve been here before.

Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

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Congratulations CVS and the National Federation of the Blind for reaching agreement to improve kiosk accessibility at Minute Clinics in CVS stores. The agreement was reached with the help of the Structured Negotiation process. Structured Negotiation is a collaborative process that helps people and organizations avoid the expense, time, and stress of litigation to focus… Read more… Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

Finally! There are Technical Standards in the United States for State and Local Government Websites + Apps It took 14 years: Good thing the ADA requires access even without the new regulations

Posted on Updated on June 17, 2024
[Note: this article was first written in August 2022 when the United States Department of Justice announced its most recent intent to adopt technical accessibility regulations for state and local government websites and mobile applications. Follow along with what has happened since then in the Update section of this article]. In the updates you will… Read more… Finally! There are Technical Standards in the United States for State and Local Government Websites + Apps It took 14 years: Good thing the ADA requires access even without the new regulations

Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

Posted on Updated on May 8, 2024
I’ve written extensively about delays in finalizing accessibility regulations in the United States. Articles on this website about delays in web accessibility regulations and delays in kiosk regulations are two examples. But federal agencies in the United States do far more than publish regulations. (Though you’ll read below that healthcare regulations aren’t immune from delay.)… Read more… Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content