U.S. Supreme Court Won’t Hear The Domino’s Case (Hooray!)

Great news for advocates of digital inclusion for people with disabilities! Today the United States Supreme Court rejected Domino’s Pizza’s efforts to overturn the Ninth Circuit federal appeals court opinion in the Domino’s web and mobile accessibility case. That appeals court opinion said that disabled people can bring claims under the Americans with Disabilities Act if a website or mobile application is not accessible. Read more…

Patience: A Negotiation (and Accessibility) Strategy

Last week I delivered the annual Lawrence Lecture at the Moritz College of Law at Ohio State University (OSU). My talk was titled: “Forget the Shark, Be a Dolphin Instead.” The focus was captured in the sub-title “Advancing client interests with collaborative negotiating tools.” It was fun presenting to a room full of students and… Read more…

Structured Negotiation Book Turns Three. Gratitude Abounds

This month marks the three year anniversary of my book, Structured Negotiation, A Winning Alternative to Lawsuits. This post is about gratitude and memories. About the global and national interest in collaborative problem solving and digital inclusion. Although the official pub date for the book was in August 2016, the official book launch happened in… Read more…

Structured Negotiation Helps Washington Advocates Improve Jail Conditions

Congratulations to the Amplifying Voices of Inmates with Disabilities (AVID) project at Disability Right’s Washington. The group was recently honored for its work in improving conditions for inmates with mental illness and other cognitive disabilities in Yakima County Jail. AVID used Structured Negotiation to engage the County Jail and negotiate a settlement agreement. According to… Read more…

California Pays 66 Million Dollars for an Inaccessible Website. Lawsuit Follows

Imagine this: Two companies charge the State of California sixty six million dollars to build a website for a state park reservation system. (Yes, $66,000,000.00). The contract requires the website to work for all California residents, including those with disabilities. (In other words, the website is supposed to be accessible.) The website gets delivered, but is not in fact accessible. Read more…

Albertsons Digital Accessibility Press Release

Congratulations Albertsons Companies! The national grocer recently announced its commitment to digital accessibility with the press release posted below. Albertsons Cos. operates stores under popular grocery banners including Safeway, Vons, and Albertsons. Its initiative applies to all Albertsons online grocery shopping websites and mobile applications. Digital accessibility ensures that online and mobile content is available… Read more…

Happy Birthday WCAG — Now You are Twenty!

On May 5, 1999 the World Wide Web Consortium (W3C) issued a press release announcing the publication of the Web Content Accessibility Guidelines (WCAG) 1.0. The headline was confident: “WAI¬†Provides Definitive Guidance for Web Access by People with Disabilities.” Let’s honor WCAG’s birthday by redoubling efforts to make the promise of the web a reality — let’s make it available to everyone, including people with disabilities. Read more…