Bank of America Honored for Accessibility Work; Structured Negotiation Gets Shout Out

On October 21, 2019 friends and supporters of Disability Rights Advocates, a national nonprofit disability rights legal center, gathered in New York to celebrate the organization and honor this year’s Eagle Award recipients. One of the honorees was Bank of America, a long-time digital accessibility and disability inclusion leader and Structured Negotiation champion. The picture… Read more…

U.S. Supreme Court Won’t Hear The Domino’s Case (Hooray!)

Great news for advocates of digital inclusion for people with disabilities! Today the United States Supreme Court rejected Domino’s Pizza’s efforts to overturn the Ninth Circuit federal appeals court opinion in the Domino’s web and mobile accessibility case. That appeals court opinion said that disabled people can bring claims under the Americans with Disabilities Act if a website or mobile application is not accessible. Read more…

Patience: A Negotiation (and Accessibility) Strategy

Last week I delivered the annual Lawrence Lecture at the Moritz College of Law at Ohio State University (OSU). My talk was titled: “Forget the Shark, Be a Dolphin Instead.” The focus was captured in the sub-title “Advancing client interests with collaborative negotiating tools.” It was fun presenting to a room full of students and… Read more…

Structured Negotiation Book Turns Three. Gratitude Abounds

This month marks the three year anniversary of my book, Structured Negotiation, A Winning Alternative to Lawsuits. This post is about gratitude and memories. About the global and national interest in collaborative problem solving and digital inclusion. Although the official pub date for the book was in August 2016, the official book launch happened in… Read more…

Structured Negotiation Helps Washington Advocates Improve Jail Conditions

Congratulations to the Amplifying Voices of Inmates with Disabilities (AVID) project at Disability Right’s Washington. The group was recently honored for its work in improving conditions for inmates with mental illness and other cognitive disabilities in Yakima County Jail. AVID used Structured Negotiation to engage the County Jail and negotiate a settlement agreement. According to… Read more…