Accessibility Culture

Digital accessibility means disabled people can use and interact with technology and digital content.  It is about good design, development, and coding; appropriate testing and training; an inclusive workforce, and a host of other details. It’s an ongoing commitment to including all users in all technology. Mistakes and back sliding are less likely with a culture of accessibility. Read more… Accessibility Culture

Building Accessibility into Technology Vendor Contracts

Want to make sure that accessibility becomes — and stays — part of your organization’s way of doing business? Want to stay ahead of the legal curve and make sure the technology you purchase works for everyone, including your disabled students, customers, patients, employees and members of the public? A key component is having technology vendor contracts that include accessibility. The article posted here offers smart practices for this important aspect of technology procurement. Read more… Building Accessibility into Technology Vendor Contracts

Sue Ammeter, Blind Disability Rights Champion, Dies at 69

The list of Sue Ammeter’s advocacy roles could fill this post.  Board member (and often officer) of the American Council of the Blind, the Washington State Council of the Blind, and the National Braille Press are just some of the organizations Sue Ammeter volunteered with on top of her paid work. Organizations that will miss the talent, commitment, and unstoppable advocacy of the Washington state resident who died on April 7, 2018. Read more… Sue Ammeter, Blind Disability Rights Champion, Dies at 69

Recipe for Staying Ahead of the Legal Curve: Bake Accessibility into Your Organization

At the 2018 CSUN Assistive Technology Conference last month I had the wonderful opportunity to present with Microsoft lawyer Sue Boyd. Our session was titled Beyond Compliance: Staying Out in Front of Digital Accessibility Legal Trends. Our talk focused on the ingredients needed to bake accessibility into an organization. The audience even got homemade chocolate chip cookies to drive home the theme. Check out this post for the full recipe! Read more… Recipe for Staying Ahead of the Legal Curve: Bake Accessibility into Your Organization

Potholes of Discrimination: A Post-CSUN Legal Update Wrap-Up

For the eighteenth year, last week I joined thousands of people committed to digital accessibility at the annual CSUN Assistive Technology Conference.  And as has been the case for the past many years, there was a growing interest in the digital accessibility legal landscape. This post offers more detailed information about some of the topics covered in the CSUN 2018 legal updates, which this year were repeated three times. Read more… Potholes of Discrimination: A Post-CSUN Legal Update Wrap-Up

Gratitude for a Poached Egg (an Accessibility and Negotiation Strategy)

Whenever I travel, I try to eat in local restaurants serving traditional foods. That’s how I found myself at 417 Union in Nashville last month eating poached eggs, grits and a biscuit. The eggs were perfect and I asked the waitress to thank the cook for me. She came back later and told me: “His day is going to go a lot better now that he knows he done good.” Her comment sums up my experience as a negotiator in the digital accessibility space. Everyone wants to know they have “done good.” Telling them so is a powerful negotiating strategy. Read more… Gratitude for a Poached Egg (an Accessibility and Negotiation Strategy)

Computer Science Ethics Must Include Accessibility (my rejected NYT letter to the editor)

On February 12, 2018, the New York Times ran a piece in the business section titled Tech’s Ethical ‘Dark Side’: Harvard, Stanford and Others Want to Address It. The article explained that top computer science programs are starting to embed ethics courses in the curriculum. I was glad to see that Stanford’s course would include… Read more… Computer Science Ethics Must Include Accessibility (my rejected NYT letter to the editor)

Structured Negotiation Helps Parties Focus on Accessible Tabletop Kiosks

In January, 2018 the Applebee’s restaurant chain, kiosk maker E la Carte, Inc., and the National Federation of the Blind and LightHouse for the Blind and Visually Impaired announced a partnership. The collaboration worked to make E la Carte’s table-top ordering and payment kiosk accessible to blind people. The system is used in Applebee’s restaurants… Read more… Structured Negotiation Helps Parties Focus on Accessible Tabletop Kiosks

Kiosk Accessibility: The Law is Paying Attention

[Latest Update August 12, 2020] Digital accessibility is not just about websites, and the law is taking notice. This post, updated with new developments, highlights cases about kiosk accessibility. I use the term “kiosk” broadly to include tablets and any piece of technology offering services, products, and information. Who will use that technology? People — and that means disabled people. Read more… Kiosk Accessibility: The Law is Paying Attention