Welcome!

Welcome to Lainey Feingold’s website. Lainey is a disability rights lawyer who works primarily with the blind community on technology, digital, and information access issues. She is nationally recognized for negotiating landmark accessibility agreements and for pioneering the collaborative dispute resolution method known as Structured Negotiation.

In 2014 Lainey was honored with a California Lawyer Attorney of the Year (CLAY) award. She also received a CLAY Award in 2000.

In the Fall of 2016 the American Bar Association will publish Lainey’s book about Structured Negotiation. Read about Lainey’s book.

This website was designed to be usable by people with and without disabilities. Read our Accessibility Statement for more information.

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Photo credit: Ari Golden

Structured Negotiation

Structured Negotiation is an alternative dispute resolution process with a powerful track record. Without lawsuits, the Law Office of Lainey Feingold and others have used the method for twenty years to negotiate comprehensive agreements with some of the largest organizations in the United States.  Bank of America, Major League Baseball and the City and County of San Francisco have all participated in Structured Negotiation. Developed to resolve civil rights claims of blind people, the method has application to a wide variety of civil claims where parties seek collaboration and solution over conflict and expense. In 2016 the American Bar Association will publish Lainey Feingold’s book about this ground-breaking method of resolving legal claims.  Read more about Structured Negotiation.

Recent Articles

E*Trade Announces Accessibility Initiative

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NEW YORK, JUNE 21, 2016 – E*TRADE Financial Corporation (NASDAQ:ETFC) today announced an initiative to enhance its website, mobile applications, and desktop trading and investing platforms to make them more accessible for customers with disabilities. E*TRADE worked with representatives of the blind community to enhance its platforms for traders and investors with visual impairments: Having full access to financial investing tools is important for everyone. I’m happy that E*TRADE will make its web and mobile platforms more accessible, particularly for people who are blind or partially sighted, when it comes to all aspects of trading and investing.Pratik Patel, long-time E*TRADE customer who is blind Read more…

E*Trade Digital Accessibility Settlement Agreement

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The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more…

Spring 2016 Digital Accessibility Legal Update

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This post includes recent legal developments about digital accessibility between December 11, 2015 and May 7, 2016. The update is part of an occasional series about legal activity impacting technology and information access for people with disabilities. Digital accessibility is a civil right, and there is a lot happening in the legal space. Read more…