Lainey FeingoldWelcome to Lainey Feingold’s website. Lainey is a disability rights lawyer who focuses on digital accessibility, an author, and an international speaker. Lainey’s book, Structured Negotiation, A Winning Alternative to Lawsuits, is available in print and accessible digital formats. Read about Lainey’s book.

Buy Lainey’s book on the ABA website
Buy Lainey’s book on Amazon

In 2017 Lainey was selected as one of 13 “Legal Rebels” by the ABA Journal, the national flagship magazine of the American Bar Association. Read Lainey’s Legal Rebel profile

In 2017 Lainey was also the individual recipient of the John W. Cooley Lawyer as Problem Solver Award, given annually to one individual and one organization by the Dispute Resolution Section of the American Bar Association.

In 2014 Lainey was honored with a California Lawyer Attorney of the Year (CLAY) award. She also received a CLAY Award in 2000.

Lainey is a frequent and highly regarded speaker and trainer at conferences, webinars, law school classes, and other programs and events. Visit the Speaking Page for a list of upcoming speaking engagements and to read what people say about Lainey’s talks.

This website was designed to be usable by people with and without disabilities. Read our Accessibility Statement for more information.

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Photo credit: Ahri Golden

Structured Negotiation

Structured Negotiation is an alternative dispute resolution process with a powerful track record. Without lawsuits, the Law Office of Lainey Feingold and others have used the method for twenty years to negotiate comprehensive agreements with some of the largest organizations in the United States.  Bank of America, Major League Baseball and the City and County of San Francisco have all participated in Structured Negotiation. Developed to resolve civil rights claims of blind people, the method has application to a wide variety of civil claims where parties seek collaboration and solution over conflict and expense. Lainey Feingold’s book about this ground-breaking method of resolving legal claims is now available on Amazon and from the American Bar Association.  Read more about Structured Negotiation. On the book page you can read more about the book and find links to interviews, upcoming speaking engagements and reviews.

Recent Articles

Gratitude for a Poached Egg (an Accessibility and Negotiation Strategy)

poached eggs, grits, and biscuit
Whenever I travel, I try to eat in local restaurants serving traditional foods. That’s how I found myself at 417 Union in Nashville last month eating poached eggs, grits and a biscuit. The eggs were perfect and I asked the waitress to thank the cook for me. She came back later and told me: “His day is going to go a lot better now that he knows he done good.” Her comment sums up my experience as a negotiator in the digital accessibility space. Everyone wants to know they have “done good.” Telling them so is a powerful negotiating strategy. Read more…

Kiosk Accessibility: The Law is Paying Attention

close up of New York City public kiosk
Digital accessibility is not just about websites, and the law is taking notice. This post highlights cases about kiosk accessibility. I use the term “kiosk” broadly to include tablets and any piece of technology offering services, products, and information. Who will use that technology? People — and that means disabled people. Read more…