Lainey FeingoldWelcome to Lainey Feingold’s website. Lainey is a disability rights lawyer and an author who works primarily with the blind community on technology, digital, and information access issues. She is nationally recognized for negotiating landmark accessibility agreements without lawsuits and for pioneering the collaborative dispute resolution method known as Structured Negotiation.

Lainey’s book, Structured Negotiation, A Winning Alternative to Lawsuits, was published in 2016 by the American Bar Association (ABA). Read about Lainey’s book. The book is available for sale on Amazon and on the ABA website. July only! Use discount code DRPRO17 at check-out on the ABA site for a 25% discount.

Buy the book on the ABA website


Buy Lainey’s book on Amazon

In 2017 Lainey was the individual recipient of the John W. Cooley Lawyer as Problem Solver Award, given annually to one individual and one organization by the Dispute Resolution Section of the American Bar Association.

In 2014 Lainey was honored with a California Lawyer Attorney of the Year (CLAY) award. She also received a CLAY Award in 2000.

Lainey is a frequent and highly regarded speaker at conferences, webinars and other programs and events. Visit the Speaking Page for a list of upcoming speaking engagements.

This website was designed to be usable by people with and without disabilities. Read our Accessibility Statement for more information.

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Photo credit: Ahri Golden

Structured Negotiation

Structured Negotiation is an alternative dispute resolution process with a powerful track record. Without lawsuits, the Law Office of Lainey Feingold and others have used the method for twenty years to negotiate comprehensive agreements with some of the largest organizations in the United States.  Bank of America, Major League Baseball and the City and County of San Francisco have all participated in Structured Negotiation. Developed to resolve civil rights claims of blind people, the method has application to a wide variety of civil claims where parties seek collaboration and solution over conflict and expense. Lainey Feingold’s book about this ground-breaking method of resolving legal claims is now available on Amazon and from the American Bar Association.  Read more about Structured Negotiation. On the book page you can read more about the book and find links to interviews, upcoming speaking engagements and reviews.

Recent Articles

Rejected by the Los Angeles Times

On June 23, 2017, the Los Angeles Times published an op-ed titled “Is your company’s website accessible to the disabled? You’d better hope so.” The piece was mean spirited and full of inaccuracies about web accessibility. I took the piece’s alternative facts personally because the author wrongly claimed that Bank of America, Charles Schwab, and Safeway had been sued for web accessibility. I knew better — my clients, co-counsel and I had worked with each of these companies in Structured Negotiation. Joseph O’Connor and I tried to submit a response to the Los Angeles Times, but our efforts were rejected. Read more…

Web Accessibility for Grocers: Winn-Dixie Wasn’t Paying Attention

Winn-Dixie logo
Last month the Winn-Dixie grocery chain lost the very first trial under the Americans with Disabilities Act about the accessibility of a private company’s website. A blind shopper had sued the chain when he couldn’t access online coupons and other parts of the company’s website. The judge’s verdict was big news; unlike most accessibility stories it was covered in the mainstream media. But web accessibility for grocery stores is nothing new. If Winn-Dixie had been paying attention, it would have known over three years ago that grocery chains were making their websites accessible. Winn-Dixie should not have waited for the legal knock on the door. When it came, it should not have put up a fight. Read more…