Accessibility Culture

Posted on Updated on April 26, 2019
Digital accessibility means disabled people can use and interact with technology and digital content.  It is about good design, development, and coding; appropriate testing and training; an inclusive workforce, and a host of other details. It’s an ongoing commitment to including all users in all technology. Mistakes and back sliding are less likely with a culture of accessibility. Read more… Accessibility Culture

More than Mickey: Digital Accessibility Law in Anaheim, March 2019

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Anaheim California is best known as the home of Disneyland, that place of childhood wonder and crass commercialism. In March 2019 Anaheim will be the site of something else: Lots of learning and conversation about the digital accessibility legal space. On March 12 Lainey will be speaking at the first ever Digital Accessibility Legal Summit.… Read more… More than Mickey: Digital Accessibility Law in Anaheim, March 2019

E*Trade Digital Accessibility Settlement Agreement

Posted on Updated on October 30, 2018
The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more… E*Trade Digital Accessibility Settlement Agreement

Asking about compliance? You may be asking the wrong question

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During a recent presentation about the digital accessibility legal space I was asked a question. It was about a word that pops up with increasing frequency as fear of lawsuits drives too much of the digital accessibility world. The “C” word — compliance. The question was this: If the captions on online videos are 65% accurate do you think that would comply with legal responsibilities?audience question This is the kind of question that arises when people are driven by fear. When people forget what accessibility is about. Even forget what the law is about. Read more… Asking about compliance? You may be asking the wrong question

Building Accessibility into Technology Vendor Contracts

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Want to make sure that accessibility becomes — and stays — part of your organization’s way of doing business? Want to stay ahead of the legal curve and make sure the technology you purchase works for everyone, including your disabled students, customers, patients, employees and members of the public? A key component is having technology vendor contracts that include accessibility. The article posted here offers smart practices for this important aspect of technology procurement. Read more… Building Accessibility into Technology Vendor Contracts

Bank of America Credit Card Rewards Website Agreement

Posted on Updated on April 3, 2018
Bank of America has long been a leader in its commitment to accessible digital content. The agreement posted here concerns accessibility enhancements to the bank’s travel rewards redemption site. This agreement was reached through Structured Negotiations, a collaborative dispute resolution process. Structured Negotiations has been used for twenty years to successfully resolve accessibility claims without lawsuits. Read more… Bank of America Credit Card Rewards Website Agreement

Bank of America Accessible Mortgage Information Agreement

Posted on Updated on April 3, 2018
The settlement agreement posted here details Bank of America’s commitment to improving the accessibility and usability of mortgage documents for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Bank of America mortgage holder Jessie Lorenz in the negotiation. This agreement reflects Bank of America’s ongoing commitment to its disabled customers, begun more than fifteen years ago when the bank assumed a leadership role in rolling out Talking ATMs and making its online banking platform accessible. Visit the Bank of America Accessibility topic on this website for links to press releases and settlement agreements demonstrating the bank’s accessibility commitment. Read more… Bank of America Accessible Mortgage Information Agreement

Denny’s Announces Digital Accessibility Initiative

Posted on Updated on April 2, 2018
Denny’s Introduces Newly Enhanced Website and Mobile Application Upgraded Platforms Offer Enhanced Accessibility and Functionality for All Users SPARTANBURG, S.C., January 6, 2016 – Denny’s Corporation (NASDAQ: DENN), franchisor and operator of one of America’s largest franchised full-service restaurant chains, today announced its newly upgraded website and mobile application offering an enhanced user experience and greater accessibility for all consumers. Read more… Denny’s Announces Digital Accessibility Initiative