Ethics in the Digital Accessibility Legal Space: ADA Enforcement Cases or Something Else?

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A 177% jump in the number of web accessibility lawsuits filed in federal court over two years. A handful of lawyers filing hundreds of cases, settling quickly, with no public statement about any accessibility improvements. Industry associations looking to roll-back the ADA, state legislatures limiting the right to sue about digital accessibility. So called experts… Read more… Ethics in the Digital Accessibility Legal Space: ADA Enforcement Cases or Something Else?

Big Win for Blind Shopper in First U.S. ADA Web Accessibility Trial

Posted on Updated on July 23, 2019
[UPDATE: The Winn-Dixie case is currently on appeal to the 11th Circuit Court of Appeal] On June 13, a judge in the federal District Court in South Florida made history. That history came in the form of a court order in a lawsuit filed by blind Florida resident Juan Carlos Gil against regional grocer Winn-Dixie.… Read more… Big Win for Blind Shopper in First U.S. ADA Web Accessibility Trial

Accessibility Culture

Posted on Updated on April 26, 2019
Digital accessibility means disabled people can use and interact with technology and digital content.  It is about good design, development, and coding; appropriate testing and training; an inclusive workforce, and a host of other details. It’s an ongoing commitment to including all users in all technology. Mistakes and back sliding are less likely with a culture of accessibility. Read more… Accessibility Culture

More than Mickey: Digital Accessibility Law in Anaheim, March 2019

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Anaheim California is best known as the home of Disneyland, that place of childhood wonder and crass commercialism. In March 2019 Anaheim will be the site of something else: Lots of learning and conversation about the digital accessibility legal space. On March 12 Lainey will be speaking at the first ever Digital Accessibility Legal Summit.… Read more… More than Mickey: Digital Accessibility Law in Anaheim, March 2019

Fear is a Poor Motivator for Accessibility

Posted on Updated on November 26, 2018
For a recent keynote delivered at the third annual ICT  Accessibility Testing Symposium I included the slide pictured with this post.  If social media is any indication, it was far and away the most popular slide in my talk. The slide image was developed by Jared Smith  of the accessibility consultancy WebAIM and is titled “WebAIM’s Hierarchy… Read more… Fear is a Poor Motivator for Accessibility

First Accessibility Agreement in U.S. to Use WCAG 2.1: Reached With Structured Negotiation (Alameda County accessible voting case)

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On November 2, 2018 Alameda County California, three blind residents, and the National Federation of the Blind announced a settlement designed to protect the rights of blind voters to participate fully in the county’s voting program. It is the first agreement in the United States to include WCAG 2.1 as the accessibility standard. The parties used Structured… Read more… First Accessibility Agreement in U.S. to Use WCAG 2.1: Reached With Structured Negotiation (Alameda County accessible voting case)

E*Trade Digital Accessibility Settlement Agreement

Posted on Updated on October 30, 2018
The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more… E*Trade Digital Accessibility Settlement Agreement

Building Accessibility into Technology Vendor Contracts

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Want to make sure that accessibility becomes — and stays — part of your organization’s way of doing business? Want to stay ahead of the legal curve and make sure the technology you purchase works for everyone, including your disabled students, customers, patients, employees and members of the public? A key component is having technology vendor contracts that include accessibility. The article posted here offers smart practices for this important aspect of technology procurement. Read more… Building Accessibility into Technology Vendor Contracts