Asking about compliance? You may be asking the wrong question

During a recent presentation about the digital accessibility legal space I was asked a question. It was about a word that pops up with increasing frequency as fear of lawsuits drives too much of the digital accessibility world. The “C” word — compliance. The question was this: If the captions on online videos are 65% accurate do you think that would comply with legal responsibilities?audience question This is the kind of question that arises when people are driven by fear. When people forget what accessibility is about. Even forget what the law is about. Read more…

WCAG 2.1 Released; LFLegal.com Part of the Process

On June 5, 2018 the World Wide Web Consortium (W3C) announced a major update to the internationally recognized Web Content Accessibility Guidelines (WCAG). WCAG 2.1 is the first update to the guidelines since 2008. The Law Office of Lainey Feingold is happy to have played a tiny part in the birth of WCAG 2.1 by updating this site to meet the Triple A (AAA) success criteria of the new standard. Lainey salutes her wonderful WordPress developer, Natalie MacLees of Purple Pen Production who did the work!  Read more…

Alphabet Soup of A Name; Giant Commitment to Digital Access

This post is about an unsung hero of web accessibility — the Education and Outreach Working Group (EOWG) of the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). The W3C WAI EOWG :  Now you understand why I put ‘alphabet soup’ in the title of this post. But don’t let a clunky name deceive you. If you care about digital accessibility you need to know EOWG and probably already rely on its work without being aware of it. Read more…

Accessibility Culture

Digital accessibility means disabled people can use and interact with technology and digital content.  It is about good design, development, and coding; appropriate testing and training; an inclusive workforce, and a host of other details. It’s an ongoing commitment to including all users in all technology. Mistakes and back sliding are less likely with a culture of accessibility. Read more…

Building Accessibility into Technology Vendor Contracts

Want to make sure that accessibility becomes — and stays — part of your organization’s way of doing business? Want to stay ahead of the legal curve and make sure the technology you purchase works for everyone, including your disabled students, customers, patients, employees and members of the public? A key component is having technology vendor contracts that include accessibility. The article posted here offers smart practices for this important aspect of technology procurement. Read more…

Companies are Losing Web Cases: Spend Money on Web Access, not Lawyers

In less than two months, four different federal judges have said “Yes” to website accessibility. These cases, from Florida and New York, are a wake-up call to every business in the United States that serves the public: If you have a website, make it accessible so everyone can use it, including disabled people. Every business has a budget; every business watches how money is spent. These cases are but the most recent in a long-string of wake-up calls with a simple message: Spend your hard-earned dollars on accessibility, not on lawyers to fight it. Read more…

Blind People Cook: A Web Accessibility Story

Another day, another hit piece against law suits about website accessibility. Typically these articles are best ignored. But a recent piece in the New York Post demands attention. I’ve asked web accessibility leader and home cook extraordinaire Lucy Greco to join me in responding to the article, titled “Lawyers cash in on suits demanding ADA-compliant websites.” You’ll find out below why Lucy’s cooking skills are as relevant to this piece as her web expertise. Read more…

Rejected by the Los Angeles Times

On June 23, 2017, the Los Angeles Times published an op-ed titled “Is your company’s website accessible to the disabled? You’d better hope so.” The piece was mean spirited and full of inaccuracies about web accessibility. I took the piece’s alternative facts personally because the author wrongly claimed that Bank of America, Charles Schwab, and Safeway had been sued for web accessibility. I knew better — my clients, co-counsel and I had worked with each of these companies in Structured Negotiation. Joseph O’Connor and I tried to submit a response to the Los Angeles Times, but our efforts were rejected. Read more…