Structured Negotiation Articles

Structured Negotiation Book Turns Three. Gratitude Abounds

This month marks the three year anniversary of my book, Structured Negotiation, A Winning Alternative to Lawsuits. This post is about gratitude and memories. About the global and national interest in collaborative problem solving and digital inclusion. Although the official pub date for the book was in August 2016, the official book launch happened in… Read more…

Structured Negotiation Helps Washington Advocates Improve Jail Conditions

Congratulations to the Amplifying Voices of Inmates with Disabilities (AVID) project at Disability Right’s Washington. The group was recently honored for its work in improving conditions for inmates with mental illness and other cognitive disabilities in Yakima County Jail. AVID used Structured Negotiation to engage the County Jail and negotiate a settlement agreement. According to… Read more…

Forget the Shark and Be a Dolphin Instead: Structured Negotiation Skills for Practitioners

The article posted here, written by Lainey Feingold, first appeared in the November 2018 issue of Just Resolutions, a publication of the Dispute Resolution Section of the American Bar Association. The November issue was organized by Women in Dispute Resolution (WIDR). WIDR is a “committee of professionals within the Dispute Resolution Section committed to ensuring… Read more…

Structured Negotiation Delivers Landmark Results in Portland Sidewalk Case

On June 5, the city of Portland, Oregon issued a press release with the title “Major milestone reached in making Portland’s streets and sidewalks more accessible.” The announcement was reached as a result of a sweeping settlement negotiated between the city and residents who use wheelchairs. Under the agreement, Portland will install and upgrade approximately 18,000 curb ramps over the next twelve years. The agreement was reached in Structured Negotiation. Read more…

Lawyers Need Soft Skills: A Book Review

Chapter 16 of Structured Negotiation, A Winning Alternative to Lawsuits is about traits like patience, trust, and optimism that lawyers need to resolve problems without litigation. I have now discovered Soft Skills for the Effective Lawyer – a book that is like my Chapter 16 on steroids plus so much more. It should be mandatory reading for every lawyer, law student, law professor, and CLE provider. Read more…

Marlaina Lieberg and Ken Metz: Advocates Extraordinaire

The past two months have seen too much loss in the blind advocacy community in the United States. In April I wrote about the death of Sue Ammeter, the blind activist behind a successful Structured Negotiation with the American Cancer Society. Then in May came news that Marlaina Lieberg and Ken Metz had died within days of each other. Both were committed advocates and Structured Negotiation champions. Read more…

Sue Ammeter, Blind Disability Rights Champion, Dies at 69

The list of Sue Ammeter’s advocacy roles could fill this post.  Board member (and often officer) of the American Council of the Blind, the Washington State Council of the Blind, and the National Braille Press are just some of the organizations Sue Ammeter volunteered with on top of her paid work. Organizations that will miss the talent, commitment, and unstoppable advocacy of the Washington state resident who died on April 7, 2018. Read more…

Gratitude for a Poached Egg (an Accessibility and Negotiation Strategy)

Whenever I travel, I try to eat in local restaurants serving traditional foods. That’s how I found myself at 417 Union in Nashville last month eating poached eggs, grits and a biscuit. The eggs were perfect and I asked the waitress to thank the cook for me. She came back later and told me: “His day is going to go a lot better now that he knows he done good.” Her comment sums up my experience as a negotiator in the digital accessibility space. Everyone wants to know they have “done good.” Telling them so is a powerful negotiating strategy. Read more…