Settlement Agreements

The settlement agreements listed here were negotiated by the Law Office of Lainey Feingold, often with co-counsel, in the Structured Negotiation process.

Bank of America California and Florida Agreement

Posted on Updated on April 3, 2018
The Bank of America California and Florida Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the California Council of the Blind (CCB) and several individual blind advocates. The Disability Rights Education & Defense Fund (DREDF) also represented the Claimants. This was the first agreement in the country in which a bank committed to make its website accessible, and the first in which a bank committed to install Talking ATMs in more than one state. This was the first of three agreements involving Bank of America’s services for blind customers. The interim Bank of America national agreement and the final Bank of America national agreement are posted in the Settlement Agreement Category. Read more… Bank of America California and Florida Agreement

Bank of America Accessible Mortgage Information Agreement

Posted on Updated on April 3, 2018
The settlement agreement posted here details Bank of America’s commitment to improving the accessibility and usability of mortgage documents for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Bank of America mortgage holder Jessie Lorenz in the negotiation. This agreement reflects Bank of America’s ongoing commitment to its disabled customers, begun more than fifteen years ago when the bank assumed a leadership role in rolling out Talking ATMs and making its online banking platform accessible. Visit the Bank of America Accessibility topic on this website for links to press releases and settlement agreements demonstrating the bank’s accessibility commitment. Read more… Bank of America Accessible Mortgage Information Agreement

7-Eleven Point of Sale Agreement

Posted on Updated on April 3, 2018
The 7-Eleven Point of Sale Agreement was negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. In the Agreement, 7-Eleven agreed to install tactile point of sale devices at all its stores in the United States. Read more… 7-Eleven Point of Sale Agreement

CVS Talking Prescription Container Settlement Agreement

Posted on Updated on April 2, 2018
This post contains the settlement agreement between CVS/pharmacy and the American Council of the Blind, the California Council of the Blind and the American Foundation for the Blind. CVS is now providing ScripTalk talking prescription labels through cvs.com mail order to customers across the United States. The agreement was reached through Structured Negotiations; no lawsuit was needed. Along with the Law Office of Lainey Feingold, Linda Dardarian of Goldstein, Borgen, Dardarian & Ho working with the blind organizations on this important health and safety initiative. Read more… CVS Talking Prescription Container Settlement Agreement

Houston Transit Agency Digital Access Settlement Agreement

Posted on Updated on March 21, 2016
This is the settlement agreement between Metropolitan Transit Authority of Harris County and blind transit riders about the accessibility of the agency’s website and mobile application. The authority is the regional transit operator in Houston Texas. This agreement was negotiated in Structured Negotiation; no lawsuit was filed or needed. The blind riders were represented by Christopher McGreal of Disability Rights Texas with the assistance of the Law Office of Lainey Feingold. The agency agreed to bring its digital properties into compliance with the Web Content Accessibility Guidelines 2.0, Level AA. In doing so Houston METRO, as the Authority is known, assumes a national leadership position on providing all riders with digital access. Read more… Houston Transit Agency Digital Access Settlement Agreement

Wells Fargo California Talking ATM and Alternative Format Agreement

Posted on Updated on March 10, 2016
The Wells Fargo California ATM and Alternative Format Settlement Agreement was the first in the United States in which a bank made a state-wide commitment to install Talking ATMs. The Agreement was negotiated by Lainey and Co-Counsel Linda Dardarian using Structured Negotiations. Claimants in the case were the California Council of the Blind and the… Read more… Wells Fargo California Talking ATM and Alternative Format Agreement

American Cancer Society Accessible Website and Alternative Formats Agreement

Posted on Updated on March 10, 2016
The ground breaking agreement posted here recognizes the growing importance of accessible health care information to people with visual impairments. Working with the American Council of the Blind (ACB) in the Structured Negotiations process, the American Cancer Society (ACS) has agreed to design and generate its website in accordance to well accepted web accessibility standards. ACS has also agreed to undertake a pilot program for making its print materials available in alternative formats including Braille, Large Print, audio and electronic formats. Read more… American Cancer Society Accessible Website and Alternative Formats Agreement

American Cancer Society: Extension to Settlement Agreement

Posted on Updated on March 10, 2016
In 2011 the American Cancer Society (ACS) and the American Council of the Blind reached a comprehensive agreement regarding ACS information to members of the public with visual impairments. ACS agreed at that time that its website would satisfy WCAG 2.0 Level AA and that it would provide certain ACS information in Braille, Audio, Large Print and electronic formats. In early 2012 the parties agreed to extend the agreement and provide additional materials in Braille and Large Print. The Agreement extension is below. Read more… American Cancer Society: Extension to Settlement Agreement