Settlement Agreements

The settlement agreements listed here were negotiated by the Law Office of Lainey Feingold, often with co-counsel, in the Structured Negotiation process.

7-Eleven Talking V-com Agreement

Posted on Updated on July 3, 2020
The 7-Eleven V-Com Agreement was negotiated by Lainey Feingold and Linda Dardarian using American Council of the Blind (ACB), the California Council of the Blind (CCB), and individual blind advocates. A V-com is an advanced ATM in 7-Eleven retail outlets across the United States and 7-Eleven agreed in the settlement that they would all have audio output to allow independent use by blind customers. This was the first agreement in the country in which a non-bank retailer agreed to make ATMs accessible. Read more… 7-Eleven Talking V-com Agreement

ALBERTSONS DIGITAL ACCESSIBILITY AGREEMENT

Posted on Updated on September 3, 2019
Congratulations to Albertsons Companies! Posted here is the digital accessibility settlement agreement the company reached with several blind shoppers from around the United States. The agreement is designed to ensure that the all the company’s online grocery shopping websites and mobile applications are available to people with and without disabilities. Albertsons Cos. participated in Structured… Read more… ALBERTSONS DIGITAL ACCESSIBILITY AGREEMENT

E*Trade Digital Accessibility Settlement Agreement

Posted on Updated on October 30, 2018
The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more… E*Trade Digital Accessibility Settlement Agreement

E*Trade Accessibility Agreement Amendment

Posted on Updated on July 12, 2018
The Settlement Agreement Amendment posted here extends the digital accessibility settlement agreement reached between E*Trade and two blind investors in Structured Negotiation. In extending the agreement, E*Trade continues its leadership role in making its website, mobile applications, and trading platforms available to investors and members of the public with disabilities. Read more… E*Trade Accessibility Agreement Amendment

Best Buy Tactile POS Settlement Agreement

Posted on Updated on May 7, 2018
The Best Buy settlement agreement posted here is the result of Structured Negotiations among Best Buy and the American Council of the Blind (ACB), the American Foundation for the Blind (AFB) and the California Council of the Blind (CCB). Best Buy has agreed to install tactile point of sale devices in all its U.S. stores so that blind people do not have to disclose their PIN when using a debit card. The full settlement agreement is posted here. Read more… Best Buy Tactile POS Settlement Agreement

Walmart Accessible Prescription Information Settlement Agreement

Posted on Updated on May 7, 2018
Posted here is the settlement agreement between Walmart, the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. The agreement is the first in the country in which a national pharmacy retailer has agreed to providing talking prescription containers to pharmacy customers with visual impairments. Walmart worked on this initiative in Structured Negotiations with the three organizations, who were represented by the Law Office of Lainey Feingold and Linda Dardarian of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Walmart Accessible Prescription Information Settlement Agreement

Trader Joe’s Point of Sale Agreement and Amendment

Posted on Updated on May 6, 2018
The Trader Joe’s Point of Sale Agreement posted here was negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind, the American Foundation for the Blind and the California Council of the Blind. In the Agreement, Trader Joe’s agreed to install tactile point of sale devices at all its stores in the United States. Read more… Trader Joe’s Point of Sale Agreement and Amendment

Sovereign Bank Settlement Agreement

Posted on Updated on May 6, 2018
The Sovereign Bank Settlement Agreement was negotiated by Lainey Feingold and co-counsel Stan Eichner of the Disability Law Center in Boston, Massachusetts, using Structured Negotiations on behalf of the Bay State Council of the Blind and other Massachusetts advocates. In the Agreement, the bank agreed to install Talking ATMs at all its locations, institute a comprehensive alternative format policy and make its website accessible. Read more… Sovereign Bank Settlement Agreement

Bank of America Interim National Agreement

Posted on Updated on May 6, 2018
The Bank of America Interim National Agreement expanded on the historic initial Bank of America agreement by confirming the Bank’s commitment to install Talking ATMs at 85% of its locations nationwide. The second agreement illustrates the flexibility allowed by Structured Negotiations, and underscores the positive relationships that develop as a result of the collaborative process. Read more… Bank of America Interim National Agreement