Digital Accessibility

This category includes posts about web and mobile accessibility, broadly referred to as digital access.

Japan Celebrates Digital Accessibility All Year Long Guest article by Makoto Ueki, accessibility consultant, Tokyo

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Lainey’s introductionGlobal Accessibility Awareness Day 2025 in JapanThe roots and growth of GAAD JapanAccessible, inclusive GAADSpreading across Japan, despite weak lawMore than GAAD: Monthly Accessibility Tokyo MeetupsWant to create accessibility community where you live? Do it!About Makoto Ueki Lainey’s introduction On April 17, 2025 I joined 60 people in Tokyo for their monthly digital accessibility… Read more… Japan Celebrates Digital Accessibility All Year Long Guest article by Makoto Ueki, accessibility consultant, Tokyo

Beware of AI Accessibility Promises: US Federal Agency Fines an Overlay Company One Million Dollars After public comments, the Federal Trade Commission finalizes Order against accessiBe for misleading advertising

Posted on Updated on June 6, 2025
The new year brought weclomed digital accessibility news from the United States Federal Trade Commission, known as the FTC. The FTC is a federal (national) government agency whose mission is “protecting the public from deceptive or unfair business practices and from unfair methods of competition.” On January 3, 2025, the FTC issued a press release… Read more… Beware of AI Accessibility Promises: US Federal Agency Fines an Overlay Company One Million Dollars After public comments, the Federal Trade Commission finalizes Order against accessiBe for misleading advertising

Another Web Access Overlay Company Sued by a Small Business Class action lawsuit against UserWay alleges violations of Delaware Consumer Fraud Act and other laws

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Another class action lawsuit has been filed by a small business that purchased an overlay monthly subscription, yet still got hit with a lawsuit claiming its website was not accessible. This suit against UserWay by a small online florist, described below, is similar in scope to the class action lawsuit filed against AccessiBe, another overlay… Read more… Another Web Access Overlay Company Sued by a Small Business Class action lawsuit against UserWay alleges violations of Delaware Consumer Fraud Act and other laws

Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

Posted on Updated on February 4, 2025
I’ve written extensively about delays in finalizing accessibility regulations in the United States. Articles on this website about delays in web accessibility regulations and delays in kiosk regulations are two examples. But federal agencies in the United States do far more than publish regulations. (Though you’ll read below that healthcare regulations aren’t immune from delay.)… Read more… Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

Project 2025 and the Threat to Disabled People Disability Rights, Digital Accessibility, and Much More at Stake if Trump is elected

Posted on Updated on November 17, 2024
Project 2025 is a blueprint for a conservative overhaul of the United States government. It offers a frightening, dystopian vision of an America where people are deprived of rights, benefits, and values we have grown accustomed to. And it’s on track to become a reality if Donald Trump is elected president in November. I am… Read more… Project 2025 and the Threat to Disabled People Disability Rights, Digital Accessibility, and Much More at Stake if Trump is elected

$240,000.00 Jury Verdict (now appealed) in Blind Students’ Accessibility Lawsuit against Community College

Posted on Updated on December 10, 2025
On May 26, 2023 a jury in Los Angeles, California awarded two blind students a little over $240,000.00 in their lawsuit against the Los Angeles Community College District (LACCD). The suit was filed in 2017 by students Roy Payan and Portia Mason under the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation… Read more… $240,000.00 Jury Verdict (now appealed) in Blind Students’ Accessibility Lawsuit against Community College

Structured Negotiations and Mobile Access

Posted on Updated on August 1, 2024
Mobile accessibility is about making sure that applications, information and services on mobile devices are available to all users. Weight Watchers, Bank of America, Major League Baseball and WellPoint have all engaged in Structured Negotiations with the blind community to improve the accessibility of their mobile offerings. These companies deserve to be recognized. Read more… Structured Negotiations and Mobile Access

New Class Action Lawsuit against AccessiBe Overlay Company Sued for Breach of Contract, Breach of the Covenant of Good Faith and Fair Dealing +++

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On June 24, 2024 Tribeca Skin Care, a small skin care dermatology practice in New York City, filed a class action lawsuit against overlay company AccessiBe. Relying on AccessiBe’s promises about accessibility and ADA compliance, Tribeca purchased a 1-year subscription to AccessiBe’s “AccessWidget” at an annual subscription fee of $490 in August 2022. The subscription… Read more… New Class Action Lawsuit against AccessiBe Overlay Company Sued for Breach of Contract, Breach of the Covenant of Good Faith and Fair Dealing +++