Bank of America Accessibility
Bank of America has long been a leader in providing accessible information and technology to blind people. It was the first bank in the country to make its online banking platform accessible and the first to roll-out Talking ATMs nationally. Bank of America has worked with the Law Office of Lainey Feingold, Linda Dardarian, and blind advocates in Structured Negotiation since its first agreement in 2000. This topic includes the settlement agreements and press releases about the bank's solid accessibility commitment.
Talking ATMs: Early History in California and Beyond
Bank of America California Pilot Press Release
This press release, announcing Bank of America’s first 15 Talking ATMs, was issued as a result of the first Bank of America settlement agreement negotiated using the process of Structured Negotiations. The agreement was negotiated by Lainey Feingold and Linda Dardarian on behalf of the California Council of the Blind (CCB) and several individual blind advocates. The Disability Rights Education & Defense Fund (DREDF) also represented the Claimants. As of early 2008, the bank has installed more than 11,000 Talking ATMs. Read more… Bank of America California Pilot Press Release
All 18,000 Bank of America ATMs are now Talking ATMs!
Bank of America Commits to Enhanced Mobile and Web Accessibility
Bank of America Florida Talking ATM Press Release
Bank of America National Press Release
More Bank of America Website Accessibility Enhancements
Amy Vaughn: Bank of America Leader in Web Accessibility
In 2000, Bank of America was the first bank in the United States to sign an agreement to make its web site and on-line banking accessible to people who are blind or visually impaired. In the almost eight years that have passed since the bank signed the first of three agreements with the blind community, significant work has been done both by members of the blind community and by countless Bank of America employees to make sure the agreements work as they are supposed to. Recently, we learned that one of those bank employees — Amy Vaughn — had died. Read more… Amy Vaughn: Bank of America Leader in Web Accessibility
Bank of America Bilingual Talking ATM Press Release
This release was one of several issued as part of the implementation of the first Bank of America Settlement Agreement and the subsequent national agreement negotiated by Lainey and co-counsel Linda Dardarian using Structured Negotiations. Read more… Bank of America Bilingual Talking ATM Press Release