CVS Spoken Rx™ Press Release

CVS Pharmacy announced that it has developed Spoken Rx™, a new feature of the CVS Pharmacy app that can read a specific type of label for patients with visual impairments and those who cannot read standard print labels. Spoken Rx is the first in-app prescription reader application to be developed by a national retail pharmacy. Read more… CVS Spoken Rx™ Press Release

Digital Access Legal Update – December 2016

This post includes legal developments about digital accessibility between May 8, 2016 and December 12, 2016. This is the final update during the Obama administration, an eight year period that has seen an explosion of legal activity by the federal government advancing digital accessibility. I wrote two pieces about how I think the election will impact the legal push for digital accessibility. Read more… Digital Access Legal Update – December 2016

Talking Prescription Labels: Spring 2016 Update

Without accessible prescription labels, blind people are forced to guess about the medication in their prescription containers. Would a pharmacy give medication to sighted consumers without a label? Of course not. A growing number of pharmacy chains and health care organizations in the United States now offer talking prescription labels and other forms of accessible prescription information for customers who cannot read standard print. This post will give you the details. Read more… Talking Prescription Labels: Spring 2016 Update

Rite Aid Now Offers Talking Prescription Labels

Congratulations to Rite Aid! Today the company announced it is offering talking prescription labels at all of the company’s retail pharmacies in the United States. (Rite Aid currently operates more than 4,500 locations). The press release posted below is the result of a Structured Negotiation between Rite Aid and the American Council of the Blind, the California Council of the Blind, and several blind Rite Aid customers. No lawsuit was necessary. Read more… Rite Aid Now Offers Talking Prescription Labels

Humana Press Release: Talking Prescription Labels Now Available

Humana Offers Talking Prescription Labels for Members with Visual Impairments New service continues Humana’s Commitment to Quality Care and Member Experience Louisville, Kentucky (9/30/2015) – Humana (NYSE: HUM) announced today that it now offers talking prescription labels, at no cost, to blind and visually impaired members who fill prescriptions through Humana Pharmacy, Inc. and at its seven PrescribeIT Rx locations in Florida. Read more… Humana Press Release: Talking Prescription Labels Now Available

Humana Talking Prescription Label and Accessible Information Settlement Agreement.

The settlement agreement posted here was reached through Structured Negotiations, an alternative dispute resolution process that focuses on collaboration and solution without lawsuits. Working with the American Council of the Blind and blind Humana customers in Structured Negotiations, Humana agreed to provide talking and braille prescription labels to allow blind people and others with print disabilities to access important health and safety information on prescription labels. Read more… Humana Talking Prescription Label and Accessible Information Settlement Agreement.

Caremark Offers Talking Prescription Labels, Braille, Large Print

Congratulations CVS Health! Today the largest integrated pharmacy company in the United States announced that is now offering talking, braille and large print prescription labels through its mail service pharmacy, commonly known as Caremark. The labels are available to Individuals with vision impairments. This important health, safety and accessibility initiative was reached as a result of a collaboration with the American Council of the Blind and several blind Caremark members. The press release below, announcing the initiative, expands CVS Health’s commitment to its blind members across the country. Read more… Caremark Offers Talking Prescription Labels, Braille, Large Print

Talking Prescription Labels Update – Summer 2014

Three national pharmacy chains in the United States now offer talking prescription information for blind customers. This post has information about the Walmart, Walgreens and CVS accessible prescription initiatives. Please help us spread the word about the leadership role these companies have taken in making sure blind pharmacy customers can privately and independently access information about their prescription medications. Read more… Talking Prescription Labels Update – Summer 2014