Accessible Prescription Information (Talking Labels)

This category includes posts about the accessibility of prescription labels for people who cannot read standard print.

Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

Posted on Updated on February 4, 2025
I’ve written extensively about delays in finalizing accessibility regulations in the United States. Articles on this website about delays in web accessibility regulations and delays in kiosk regulations are two examples. But federal agencies in the United States do far more than publish regulations. (Though you’ll read below that healthcare regulations aren’t immune from delay.)… Read more… Offering Healthcare? The ADA, Section 504, and the Affordable Care Act Mean Accessible Telehealth, #HealthTech, and Content

CVS Spoken Rx November 2021 Press Release

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Congratulations CVS and the American Council of the Blind! Today CVS and ACB announced, in the press release posted here, the availability of talking prescription labels in every CVS Pharmacy location in the United States. This announcement resulted from a collaborative effort using Structured Negotiation. CVS’ talking prescription program is called Spoken Rx. Spoken Rx… Read more… CVS Spoken Rx November 2021 Press Release

Rite Aid Now Offers Talking Prescription Labels

Posted on Updated on September 29, 2020
Congratulations to Rite Aid! Today the company announced it is offering talking prescription labels at all of the company’s retail pharmacies in the United States. (Rite Aid currently operates more than 4,500 locations). The press release posted below is the result of a Structured Negotiation between Rite Aid and the American Council of the Blind, the California Council of the Blind, and several blind Rite Aid customers. No lawsuit was necessary. Read more… Rite Aid Now Offers Talking Prescription Labels

Digital Access Legal Update – December 2016

Posted on Updated on September 28, 2020
This post includes legal developments about digital accessibility between May 8, 2016 and December 12, 2016. This is the final update during the Obama administration, an eight year period that has seen an explosion of legal activity by the federal government advancing digital accessibility. I wrote two pieces about how I think the election will impact the legal push for digital accessibility. Read more… Digital Access Legal Update – December 2016

CVS Spoken Rx™ Press Release

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CVS Pharmacy announced that it has developed Spoken Rx™, a new feature of the CVS Pharmacy app that can read a specific type of label for patients with visual impairments and those who cannot read standard print labels. Spoken Rx is the first in-app prescription reader application to be developed by a national retail pharmacy. Read more… CVS Spoken Rx™ Press Release

Walmart Accessible Prescription Information Settlement Agreement

Posted on Updated on May 7, 2018
Posted here is the settlement agreement between Walmart, the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. The agreement is the first in the country in which a national pharmacy retailer has agreed to providing talking prescription containers to pharmacy customers with visual impairments. Walmart worked on this initiative in Structured Negotiations with the three organizations, who were represented by the Law Office of Lainey Feingold and Linda Dardarian of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Walmart Accessible Prescription Information Settlement Agreement

CVS Talking Prescription Container Settlement Agreement

Posted on Updated on April 2, 2018
This post contains the settlement agreement between CVS/pharmacy and the American Council of the Blind, the California Council of the Blind and the American Foundation for the Blind. CVS is now providing ScripTalk talking prescription labels through cvs.com mail order to customers across the United States. The agreement was reached through Structured Negotiations; no lawsuit was needed. Along with the Law Office of Lainey Feingold, Linda Dardarian of Goldstein, Borgen, Dardarian & Ho working with the blind organizations on this important health and safety initiative. Read more… CVS Talking Prescription Container Settlement Agreement

Walmart Expands Program to Provide Talking Prescription Containers

Posted on Updated on April 2, 2018
Need information about how to order Talking Prescription Containers for prescription medications obtained from Walmart? You’ll find everything you need in this post. In June, 2012, Walmart became the first national pharmacy retailer to offer Talking Prescription Containers free of charge to persons with visual impairments. The ScripTalk Talking Prescription program is being offered to customers across the country through Walmart mail order. In addition to the national mail order program, Walmart recently began offering ScripTalk at 33 stores around the country. A list of stores where ScripTalk is available, as well as instructions for ordering, appear in this post. Read more… Walmart Expands Program to Provide Talking Prescription Containers

Humana Press Release: Talking Prescription Labels Now Available

Posted on Updated on April 2, 2018
Humana Offers Talking Prescription Labels for Members with Visual Impairments New service continues Humana’s Commitment to Quality Care and Member Experience Louisville, Kentucky (9/30/2015) – Humana (NYSE: HUM) announced today that it now offers talking prescription labels, at no cost, to blind and visually impaired members who fill prescriptions through Humana Pharmacy, Inc. and at its seven PrescribeIT Rx locations in Florida. Read more… Humana Press Release: Talking Prescription Labels Now Available