hand holding pen writing in notebook

HR and Payroll Software Leader ADP to Enhance Product Accessibility

On December 16, 2021, the non-profit law office Disability Rights Advocates (DRA) announced an agreement with HR software giant ADP that will improve the accessibility of ADP’s products used by employees of the San Francisco LightHouse for the Blind. Originally filed as a lawsuit in September of 2020, the agreement states that On January 27,… Read more… HR and Payroll Software Leader ADP to Enhance Product Accessibility

University of Illinois Chicago Digital Accessibility Structured Negotiation

On November 9, 2021 the Illinois disability rights legal organization Equip for Equality (EFE) and the University of Illinois Chicago (UIC) announced an agreement to improve digital accessibility for blind employees and students of the university. The agreement was reached using the collaborative dispute resolution process of Structured Negotiation. No lawsuit was needed or filed.… Read more… University of Illinois Chicago Digital Accessibility Structured Negotiation

Judging a Book by its Cover

This post is about the hexagons on the cover of my book — Structured Negotiation: a Winning Alternative to Lawsuits. The hexagons were prominent in the first edition of the book, published by the American Bar Association (ABA) in 2016. They are in the background of the second edition, published in October 2021. Hexagons are the perfect symbol for a book about cooperation, trust, and resolving legal claims without the conflict, expense and stress of traditional litigation. Read more… Judging a Book by its Cover

CVS Spoken Rx November 2021 Press Release

Congratulations CVS and the American Council of the Blind! Today CVS and ACB announced, in the press release posted here, the availability of talking prescription labels in every CVS Pharmacy location in the United States. This announcement resulted from a collaborative effort using Structured Negotiation. CVS’ talking prescription program is called Spoken Rx. Spoken Rx adds… Read more… CVS Spoken Rx November 2021 Press Release

Discord Digital Accessibiity Settlement Agreement

Posted here is the digital accessibility settlement agreement that communications company Discord reached with the American Council of the Blind. The agreement is designed to ensure that Discord’s public-facing website and mobile application are available to people with and without disabilities.Discord will use the Web Content Accessibility Guidelines 2.1 AA as part of its accessibility program. Read more… Discord Digital Accessibiity Settlement Agreement

U.S. Federal Judge Rules for Walmart, against Blind Shoppers, in Self-checkout Kiosk Case

On October 12, 2021 a United States federal judge in Maryland ruled that Walmart does not have to make its self-check kiosks accessible to blind shoppers. This is a disappointing result in a case that started when a Walmart employee stole $40.00 from two blind shoppers while the employee was assisting them with the inaccessible self-check kiosk. Read more… U.S. Federal Judge Rules for Walmart, against Blind Shoppers, in Self-checkout Kiosk Case

Digital Accessibility Legal Update (December 2015)

This post is part of an occasional series about recent legal developments impacting technology and information access for people with disabilities. This post covers activity from August 11, 2015 through December 10, 2015. This update includes Department of Justice activity, the settlement of cases against Scribd and the General Services Administration, Structured Negotiation with Humana, an important new voting rights case, and other developments. Read more… Digital Accessibility Legal Update (December 2015)

Bank One Preliminary Talking ATM Press Release

The Bank One Press Release posted here was issued as a result of an initial settlement agreement that Bank One signed with Chicago blind activists Kelly Pierce and Anna Byrne using Structured Negotiations instead of litigation. In the 2001 Bank One Preliminary Settlement Agreement, the bank agreed to install Talking ATMs at 130 locations, making it the first bank with Talking ATMs in Illinois and Ohio. Two years later, the bank signed a comprehensive agreement providing for additional Talking ATMs, an alternative format policy, and an accessible web site. Read more… Bank One Preliminary Talking ATM Press Release

Talking ATM History: Early Structured Negotiations in New England and the Midwest

This post is one in an ongoing series on the history of the advocacy and technology behind Talking ATMs. A short summary of all articles in this series is available by selecting the Talking ATM History link on the Categories Page of this website. In this post you can read about early Massachusetts Talking ATM advocacy and Talking ATM efforts in Chicago and the Midwest. Read more… Talking ATM History: Early Structured Negotiations in New England and the Midwest