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Articles

This page has short summaries of every article posted on Lainey Feingold's website with links to the full articles. Visit the Topics Page for all 300 plus articles on this website organized into 38 topics including Structured Negotiation and digital accessibility.

The articles here are in chronological order, arranged by the date of publication or the date of the most recent Update when an article has been updated. Most recent articles and updated articles appear first on this list.

When an Article is updated there is a link to the Updates right below the the summary of the page.

Bank of America Online and Mobile Security Solutions Settlement Agreement

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Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications. Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Bank of America Online and Mobile Security Solutions Settlement Agreement

Walmart Accessible Prescription Information Settlement Agreement

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Posted here is the settlement agreement between Walmart, the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. The agreement is the first in the country in which a national pharmacy retailer has agreed to providing talking prescription containers to pharmacy customers with visual impairments. Walmart worked on this initiative in Structured Negotiations with the three organizations, who were represented by the Law Office of Lainey Feingold and Linda Dardarian of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Walmart Accessible Prescription Information Settlement Agreement

ARCHIVED: Accessibility Statements Show Commitment to all Site Users

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Last updated January 27, 2021 to add the new White House website statement. An important component of any Structured Negotiations settlement agreement involving web accessibility has been a company’s commitment to maintain an Accessibility Statement (previously called an Accessibility Information Page, or AIP. The ideal page has details about the company’s web accessibility policy, details about other accessibility services, and a phone and web-based method for the public to forward accessibility concerns, both positive and negative. The page should be easy to find on the site, preferably linked from the home page and all page footers, and searchable through the site search engine. Accessibility Statement resources and Statements of some of the largest entities in the United States are included in this article. Read more… ARCHIVED: Accessibility Statements Show Commitment to all Site Users

Walmart Offers Talking Prescription Containers to Customers with Visual Impairments

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The Walmart press release posted here announces a pilot program in which Talking Prescription Containers will be available for blind Walmart customers across the country through Walmart mail order, and also for blind customers at three Walmart stores. This is the first time in the United States that a national pharmacy retailer has piloted talking prescription technology on a national basis. Wal-Mart is working with En-Vision America, maker of the ScripTalk talking prescription program. Read more… Walmart Offers Talking Prescription Containers to Customers with Visual Impairments

Global Accessibility Awareness Day Highlights Digital Inclusion

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May 9, 2012 marks the first Global Accessibility Awareness Day. On this day designed to raise awareness of the need for digital inclusion, the Law Office of Lainey Feingold recognizes the large United States institutions that have committed to accessibility through the Structured Negotiations process. The entities have worked with the blind community to improve accessibility to their websites and other technologies. They have recognized the importance of inclusion and have done so in a collaborative and solution-driven way. Read more… Global Accessibility Awareness Day Highlights Digital Inclusion

Charles Schwab Web Accessibility Agreement

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Posted here is the settlement agreement between Charles Schwab and one of its blind customers about website accessibility. Schwab engaged in the Structured Negotiations process with the Law Office of Lainey Feingold and has made a significant commitment to ensuring that its website is inclusive for all customers. Schwab has begun making site enhancements and will continue doing so. The company has adopted WCAG 2.0 Level AA as its web accessibility standard. Read more… Charles Schwab Web Accessibility Agreement

Charles Schwab Website Accessibility Press Release

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Charles Schwab & Co., Inc. today announced an initiative to make its website more accessible and inclusive for all customers. Schwab’s initiative will particularly improve the client experience for Schwab customers with disabilities. Schwab has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its website accessibility standard and has begun working to meet this standard. Read more… Charles Schwab Website Accessibility Press Release

Central and West Java in Indonesia gets First Talking ATMs

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International Talking ATM installations remind us that advocacy work done in one country can have ripple affects across the globe. ATM manufactures distribute their technology around the world, and slowly, slowly this technology is becoming more accessible everywhere. Today’s news brought word of the first Talking ATMs in Semarang, Central Java and Surabaya in East Java, Indonesia. The full news report, which first appeared in the Jakarta Post, is reprinted below. Visit the International Issues Category of LFLegal for more stories of Talking ATM installations outside the United States. Read more… Central and West Java in Indonesia gets First Talking ATMs

John Slatin AccessU 2012

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Lainey Feingold will be presenting at John Slatin AccessU 2012, to be held this year in Austin on May 15-17. AccessU, a project of Knowbility, is a two day intensive training conference for web developers and designers, usability professionals, and pretty much anyone who wants to learn the ins and outs of all aspects of web accessibility. Lainey will be doing a session for conference participants on legal issues surrounding web accessibility. Web accessibility is a civil right, and the law is a useful key to unlock doors that might otherwise be closed to accessibility. You’ll find out how and why at this session. Read more… John Slatin AccessU 2012

Proposed Regulations Address Airline Websites and Kiosks

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The United States Department of Transportation issued a press release on September 19, 2011 announcing proposed regulations on airline websites and airline kiosks. The proposed rules would require most airlines to have accessible websites within two years of any final regulation (which could be several years from now if at all). The proposal, if enacted, would also require kiosks purchased after any final regulation to meet accessibility standards. The full text of the announcement is in this post. The DOT’s proposed regulations come as the appeal is pending in two California lawsuits against airlines for failure to maintain websites and kiosks that persons with visual impairments can use. Read more… Proposed Regulations Address Airline Websites and Kiosks