When persons who were gender-nonconforming or appearing in drag were not picked up by Lyft drivers in San Francisco, they turned to Structured Negotiation to improve the company’s policies and resolve their discrimination claims. This summer the advocacy strategy paid off — no lawsuit needed. At the end of July the claimants announced they had… Read more… LGBTQ Activists, Their Lawyers, and Lyft Use Structured Negotiation to Improve Services

Congratulations to the Amplifying Voices of Inmates with Disabilities (AVID) project at Disability Right’s Washington. The group was recently honored for its work in improving conditions for inmates with mental illness and other cognitive disabilities in Yakima County Jail. AVID used Structured Negotiation to engage the County Jail and negotiate a settlement agreement. According to… Read more… Structured Negotiation Helps Washington Advocates Improve Jail Conditions