Bank of America Credit Card Rewards Website Agreement

Bank of America has long been a leader in its commitment to accessible digital content. The agreement posted here concerns accessibility enhancements to the bank’s travel rewards redemption site. This agreement was reached through Structured Negotiations, a collaborative dispute resolution process. Structured Negotiations has been used for twenty years to successfully resolve accessibility claims without lawsuits. Read more… Bank of America Credit Card Rewards Website Agreement

More Bank of America Website Accessibility Enhancements

Bank of America Continues to Enhance Online Access for People With Visual Impairments Enhancements to Travel Rewards Redemption Online Site Improve Accessibility CHARLOTTE – June 4, 2015 As part of its long-standing commitment to customers with visual impairments, Bank of America is enhancing the accessibility of its travel redemption website. The site is used by the bank’s credit card customers to redeem reward points for travel. Read more… More Bank of America Website Accessibility Enhancements

Blind Does not Mean Oblivious

On June 16, 2015 the New York Times ran an article in the Science Section about childhood obesity. The piece was about parents who deny that their kids are obese, thereby fueling what the Times terms the “childhood obesity epidemic.” What headline did the nation’s paper of record chose for this article in the print edition? The editors chose the headline “Blind to a Child’s Obesity.” The parents (and grandparents) featured in the piece were all sighted, and so were their kids. “Blind” was the Times’ way of saying that these parents were oblivious, ignorant, and didn’t have their children’s best interests at heart. Read more… Blind Does not Mean Oblivious