More Bank of America Website Accessibility Enhancements

Bank of America Continues to Enhance Online Access for People With Visual Impairments Enhancements to Travel Rewards Redemption Online Site Improve Accessibility CHARLOTTE – June 4, 2015 As part of its long-standing commitment to customers with visual impairments, Bank of America is enhancing the accessibility of its travel redemption website. The site is used by the bank’s credit card customers to redeem reward points for travel. Read more…

Bank of America Credit Card Rewards Website Agreement

Bank of America has long been a leader in its commitment to accessible digital content. The agreement posted here concerns accessibility enhancements to the bank’s travel rewards redemption site. This agreement was reached through Structured Negotiations, a collaborative dispute resolution process. Structured Negotiations has been used for twenty years to successfully resolve accessibility claims without lawsuits. Read more…

Digital Accessibility Legal Update (CSUN 2015)

This post is a version of the presentation Lainey Feingold gave in March 2015 at CSUN – the International Technology and People with Disabilities conference held annually in San Diego, California and sponsored by California State University Northridge (CSUN). The presentation covered legal developments in digital accessibility since CSUN14 (March 2014 through March 7, 2015). Read more…

Digital Accessibility Legal Update (December 2014)

This post is about recent legal developments in the United States impacting technology and information access for people with disabilities. It contains developments ocurring between July 16 and December 15, 2014 and is part of an occasional series. The series is illustrated by a toolbox — because law has proven an effective tool in improving the accessibility and usability of digital content, print information and technology for everyone. There are many ways to use the law, reflected by the many tools in the toolbox. Read more…

More Delay for DOJ Web Regs – Does it Matter?

Surprise Surprise. The United States Department of Justice has announced another delay in its long awaited web accessibility regulations. Does it matter? Even though it can’t seem to issue web accessibility regulations, the United States Department of Justice has recently been a forceful advocate for web accessibility. The Department has been crystal clear that the ADA requires websites to be accessible. Read more…

CSUN 2014 Annual Legal Digital Accessibility Update

Curious about how the law has been used in the past year to increase access to print and digital information for people with disabilities? For many years Lainey Feingold and Linda Dardarian have done a Digital Accessibility Legal Update at the annual CSUN International Conference on Technology and People with Disabilities conference. This post summarizes the highlights from this year’s presentation and includes links to further information. Read more…

Bank of America Online and Mobile Security Solutions Settlement Agreement

Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications. Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more…

Charles Schwab Website Accessibility Press Release

Charles Schwab & Co., Inc. today announced an initiative to make its website more accessible and inclusive for all customers. Schwab’s initiative will particularly improve the client experience for Schwab customers with disabilities. Schwab has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its website accessibility standard and has begun working to meet this standard. Read more…

Boston Globe Story about Brian Charlson and MLB.com Access Improvements

Blind Sox Fan Gets MLB to Even Game Like any true Red Sox fan, Brian Charlson attends as many games as possible and listens to the rest, play by play, on the radio. But when it came to reading stats, his blindness sometimes got in the way. Not any longer. At the urging of Charlson and fellow advocates, Major League Baseball rolled out a series of accessibility features this week on all league and team websites aimed at making statistics, ticketing, and other information fully accessible to the visually impaired. “It’s exciting that MLB has joined with us in this effort, hearing what the blindness community needs to take full advantage of this wonderful thing that is baseball. They are setting the stage for other sports to do likewise. Next season I’ll be asking the NFL, and I’ll say, ‘See what MLB can do? You don’t want to be outshined by the MLB.’” Read more…