Law Office of Lainey Feingold
Disability Rights Legal Advocacy

The Rite Aid Web Accessibility Agreement was negotiated by Lainey Feingold and co-counsel Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), and the California Council of the Blind (CCB). In this agreement, Rite Aid committed to upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium. The agreement specifically states that if there is a visual “Captcha” on the Rite Aid web site, there will also be an alternative security measure that is equally effective and usable by blind and visually-impaired users. At the time this web accessibility agreement was negotiated, these parties also negotiated a Rite Aid Point of Sale Agreement to ensure that devices in over 5,000 Rite Aid stores have tactile keypads so that a blind customer can independently enter his or her PIN.

The Rite Aid Point of Sale (POS) Agreement was negotiated by Lainey Feingold and co-counsel Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), and the California Council of the Blind (CCB). In this agreement, Rite Aid has ensured that all of its 5000 stores across the United States will have tactile point of sale devices so that blind and visually impaired customers can independently enter their PIN and other confidential information. At the time this tactile point of sale agreement was negotiated, these parties also negotiated the Rite Aid Web Accessibility Agreement to ensure that riteaid.com is accessible to and usable by all customers in accordance with guidelines promulgated by the Web Accessibility Initiative of the World Wide Web consortium.

The accessible credit reports agreement was negotiated by Lainey Feingold and Linda Dardarian on behalf of the American Council of the Blind, the California Council of the Blind and blind individuals Paul Parravano, Lucy Greco and Lori Gray. In the Agreement, Equifax, Experian and TransUnion agreed to provide credit reports that are accessible to people who are blind and visually impaired. On-line reports will meet standards established by the Web Accessibility Initiative of the World Wide Web Consortium, and credit reports will be made available in Braille, Large Print, and on audio CD.

The 7-Eleven Point of Sale Agreement was negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. In the Agreement, 7-Eleven agreed to install tactile point of sale devices at all its stores in the United States.

The Settlement Agreement about Accessible Pedestrian Signals with the City and County of San Francisco was the first in the country to address this critical pedestrian safety issue. The agreement, in which the City agreed to spend at least 1.6 million dollars and install APS at at least 80 intersections, was negotiated by Lainey and co-counsel Linda Dardarian using Structured Negotiations. Claimants in the case were the California Council of the Blind, the San Francisco based LightHouse for the Blind and Visually Impaired, the Independent Living Resource Center San Francisco, and blind advocate Damien Pickering. As exhibits to the Settlement Agreement, the parties negotiated Technical Specifications and a detailed tool to help public entities prioritize intersections for APS installation. Contact us if you would like a copy of the tool.

The RadioShack POS and Web Settlement Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind, and the California Council of the Blind (CCB). In the Agreement, RadioShack agreed to install tactile point of sale devices in every RadioShack store in the United States and to upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium.