U.S. Supreme Court Won’t Hear The Domino’s Case (Hooray!)

Posted on Updated on May 25, 2020
Great news for advocates of digital inclusion for people with disabilities! Today the United States Supreme Court rejected Domino’s Pizza’s efforts to overturn the Ninth Circuit federal appeals court opinion in the Domino’s web and mobile accessibility case. That appeals court opinion said that disabled people can bring claims under the Americans with Disabilities Act if a website or mobile application is not accessible. Read more… U.S. Supreme Court Won’t Hear The Domino’s Case (Hooray!)

Alphabet Soup of A Name; Giant Commitment to Digital Access

Posted on Updated on March 18, 2020
This post is about an unsung hero of web accessibility — the Education and Outreach Working Group (EOWG) of the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). The W3C WAI EOWG :  Now you understand why I put ‘alphabet soup’ in the title of this post. But don’t let a clunky name deceive you. If you care about digital accessibility you need to know EOWG and probably already rely on its work without being aware of it. Read more… Alphabet Soup of A Name; Giant Commitment to Digital Access

Big Win for Web Accessibility in Domino’s Pizza Case

Posted on Updated on October 7, 2019
[UPDATE: On October 7, 2019 the United States Supreme Court announced it would not hear, would not rule on, the Domino’s case. On June 13, 2019 Domino’s asked the United States Supreme Court to hear this case and reverse this decision. Read the October 7, 2019 post on this website about the Supreme Court’s announcement.]… Read more… Big Win for Web Accessibility in Domino’s Pizza Case

Companies are Losing Web Cases: Spend Money on Web Access, not Lawyers

Posted on Updated on July 21, 2019
In less than two months, four different federal judges have said “Yes” to website accessibility. These cases, from Florida and New York, are a wake-up call to every business in the United States that serves the public: If you have a website, make it accessible so everyone can use it, including disabled people. Every business has a budget; every business watches how money is spent. These cases are but the most recent in a long-string of wake-up calls with a simple message: Spend your hard-earned dollars on accessibility, not on lawyers to fight it. Read more… Companies are Losing Web Cases: Spend Money on Web Access, not Lawyers

E*Trade Digital Accessibility Settlement Agreement

Posted on Updated on October 30, 2018
The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more… E*Trade Digital Accessibility Settlement Agreement

Asking about compliance? You may be asking the wrong question

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During a recent presentation about the digital accessibility legal space I was asked a question. It was about a word that pops up with increasing frequency as fear of lawsuits drives too much of the digital accessibility world. The “C” word — compliance. The question was this: If the captions on online videos are 65% accurate do you think that would comply with legal responsibilities?audience question This is the kind of question that arises when people are driven by fear. When people forget what accessibility is about. Even forget what the law is about. Read more… Asking about compliance? You may be asking the wrong question

Bank of America Credit Card Rewards Website Agreement

Posted on Updated on April 3, 2018
Bank of America has long been a leader in its commitment to accessible digital content. The agreement posted here concerns accessibility enhancements to the bank’s travel rewards redemption site. This agreement was reached through Structured Negotiations, a collaborative dispute resolution process. Structured Negotiations has been used for twenty years to successfully resolve accessibility claims without lawsuits. Read more… Bank of America Credit Card Rewards Website Agreement

Bank of America Online and Mobile Security Solutions Settlement Agreement

Posted on Updated on April 3, 2018
Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications. Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Bank of America Online and Mobile Security Solutions Settlement Agreement