Web and Mobile Accessibility Settlements
This topic includes all settlement agreements reached in Structured Negotiation that include obligations to improve digital accessibility. These range from the 2000 agreement with Bank of America to the 2020 agreement with Patreon. Press releases about most of these agreements can be found in the digital accessibility press release topic.
Charles Schwab Web Accessibility Agreement
Posted here is the settlement agreement between Charles Schwab and one of its blind customers about website accessibility. Schwab engaged in the Structured Negotiations process with the Law Office of Lainey Feingold and has made a significant commitment to ensuring that its website is inclusive for all customers. Schwab has begun making site enhancements and will continue doing so. The company has adopted WCAG 2.0 Level AA as its web accessibility standard.
Read more… Charles Schwab Web Accessibility Agreement
Bank One Final Agreement
The Bank One Final Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of blind advocates Kelly Pierce and Anna Byrne. In the Agreement, Bank One (now Chase) agreed to install 1,500 Talking ATMs, institute a national alternative formats policy, and upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium. As of March, 2008, Chase Bank, the successor to Bank One, had over 9,000 Talking ATMs.
Read more… Bank One Final Agreement