Humana Talking Prescription Label and Accessible Information Settlement Agreement.

The settlement agreement posted here was reached through Structured Negotiations, an alternative dispute resolution process that focuses on collaboration and solution without lawsuits. Working with the American Council of the Blind and blind Humana customers in Structured Negotiations, Humana agreed to provide talking and braille prescription labels to allow blind people and others with print disabilities to access important health and safety information on prescription labels. Read more… Humana Talking Prescription Label and Accessible Information Settlement Agreement.

Charles Schwab Web Accessibility Agreement

Posted here is the settlement agreement between Charles Schwab and one of its blind customers about website accessibility. Schwab engaged in the Structured Negotiations process with the Law Office of Lainey Feingold and has made a significant commitment to ensuring that its website is inclusive for all customers. Schwab has begun making site enhancements and will continue doing so. The company has adopted WCAG 2.0 Level AA as its web accessibility standard. Read more… Charles Schwab Web Accessibility Agreement

Bank One Final Agreement

The Bank One Final Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of blind advocates Kelly Pierce and Anna Byrne. In the Agreement, Bank One (now Chase) agreed to install 1,500 Talking ATMs, institute a national alternative formats policy, and upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium. As of March, 2008, Chase Bank, the successor to Bank One, had over 9,000 Talking ATMs. Read more… Bank One Final Agreement

Citibank National Talking ATM Agreement

The Citibank national Talking ATM agreement expanded on the first agreement with that bank by setting forth Citibank’s commitment to install Talking ATMs at all of its United States branch locations. The agreement was negotiated using Structured Negotiations, by Lainey and co-counsel Linda Dardarian on behalf of the California Council of the Blind and individual members of the blind community. The Disability Rights Education and Defense Fund (DREDF) also represented the Claimants. Read more… Citibank National Talking ATM Agreement