New regulations for kiosks and self-service transaction machines? We’ve been here before.

On September 21, 2022 the United States Access Board, a federal government agency, issued an Advanced Notice of Proposed Rule Making (ANPRM) about kiosks. The Notice is about the details for making self-service kiosks (alternatively referred to as self-service transaction machines (SSTMs)) independently usable by people with disabilities. The image accompanying this article is an… Read more… New regulations for kiosks and self-service transaction machines? We’ve been here before.

Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

Congratulations CVS and the National Federation of the Blind for reaching agreement to improve kiosk accessibility at Minute Clinics in CVS stores. The agreement was reached with the help of the Structured Negotiation process. Structured Negotiation is a collaborative process that helps people and organizations avoid the expense, time, and stress of litigation to focus… Read more… Structured Negotiation Helps Parties Improve CVS Kiosk Accessibility Strategy used by CVS and National Federation of the Blind after a filed lawsuit

U.S. Federal Judge Rules for Walmart, against Blind Shoppers, in Self-checkout Kiosk Case

On October 12, 2021 a United States federal judge in Maryland ruled that Walmart does not have to make its self-check kiosks accessible to blind shoppers. This is a disappointing result in a case that started when a Walmart employee stole $40.00 from two blind shoppers while the employee was assisting them with the inaccessible self-check kiosk. Read more… U.S. Federal Judge Rules for Walmart, against Blind Shoppers, in Self-checkout Kiosk Case