CVS Spoken Rx November 2021 Press Release

Congratulations CVS and the American Council of the Blind! Today CVS and ACB announced, in the press release posted here, the availability of talking prescription labels in every CVS Pharmacy location in the United States. This announcement resulted from a collaborative effort using Structured Negotiation. CVS’ talking prescription program is called Spoken Rx. Spoken Rx… Read more… CVS Spoken Rx November 2021 Press Release

U.S. Federal Judge Rules for Walmart, against Blind Shoppers, in Self-checkout Kiosk Case

On October 12, 2021 a United States federal judge in Maryland ruled that Walmart does not have to make its self-check kiosks accessible to blind shoppers. This is a disappointing result in a case that started when a Walmart employee stole $40.00 from two blind shoppers while the employee was assisting them with the inaccessible self-check kiosk. Read more… U.S. Federal Judge Rules for Walmart, against Blind Shoppers, in Self-checkout Kiosk Case

Legal Update: U.S. Department of Justice, U.S. Attorneys Offices, Championing Digital Access

During the previous United States presidential administration some very committed disability rights lawyers hunkered down in the Department of Justice (DOJ). They did what they could to protect the Americans with Disabilities Act during that challenging time. But there were very few proactive developments in the digital accessibility space. Today things are different! Recent developments show that the DOJ is once again a champion of disability rights generally and digital accessibility specifically, Read more… Legal Update: U.S. Department of Justice, U.S. Attorneys Offices, Championing Digital Access

CVS Spoken Rx™ Press Release

CVS Pharmacy announced that it has developed Spoken Rx™, a new feature of the CVS Pharmacy app that can read a specific type of label for patients with visual impairments and those who cannot read standard print labels. Spoken Rx is the first in-app prescription reader application to be developed by a national retail pharmacy. Read more… CVS Spoken Rx™ Press Release

Talking Prescription Labels: Spring 2016 Update

Without accessible prescription labels, blind people are forced to guess about the medication in their prescription containers. Would a pharmacy give medication to sighted consumers without a label? Of course not. A growing number of pharmacy chains and health care organizations in the United States now offer talking prescription labels and other forms of accessible prescription information for customers who cannot read standard print. This post will give you the details. Read more… Talking Prescription Labels: Spring 2016 Update

Rite Aid Now Offers Talking Prescription Labels

Congratulations to Rite Aid! Today the company announced it is offering talking prescription labels at all of the company’s retail pharmacies in the United States. (Rite Aid currently operates more than 4,500 locations). The press release posted below is the result of a Structured Negotiation between Rite Aid and the American Council of the Blind, the California Council of the Blind, and several blind Rite Aid customers. No lawsuit was necessary. Read more… Rite Aid Now Offers Talking Prescription Labels

Accessible Health Care Information from WellPoint (Blue Cross/Blue Shield)

Do you know who runs your Blue Cross, Blue Shield or Anthem health insurance company? Maybe it’s WellPoint, a company that has made a major commitment to the accessibility and usability of its digital and print information for its blind members across the country. Find out if your Blue Cross, Blue Shield or Anthem company is affiliated with WellPoint. Read more… Accessible Health Care Information from WellPoint (Blue Cross/Blue Shield)

CVS Online Pharmacy Now Offers Talking Prescription Containers

The press release posted here announces that CVS.com is now offering ScripTalk talking prescription labels to pharmacy customers with visual impairments. This announcement is the result of Structured Negotiations between CVS, the American Council of the Blind, the California Council of the Blind and the American Foundation for the Blind. The organizations were represented by Lainey Feingold and Linda Dardarian of the Oakland California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… CVS Online Pharmacy Now Offers Talking Prescription Containers

WellPoint (Anthem) Accessibility Press Release

WellPoint Announces Accessibility Initiative INDIANAPOLIS (February 12, 2014) — Consistent with its commitment to being a valued health care partner, WellPoint (NYSE: WLP) today announced an initiative to make its affiliated health plan websites, mobile applications, and print information more accessible and inclusive for all members. WellPoint’s initiative will especially improve the member experience for health plan members with visual impairments. Read more… WellPoint (Anthem) Accessibility Press Release