Digital Accessibility

This category includes posts about web and mobile accessibility, broadly referred to as digital access.

Credit Reports Have Errors: Check Yours in an Accessible Format

Posted on Updated on March 10, 2016
On February 12, 2013 a New York Times editorial noted that one in five consumers have confirmed errors in their credit reports. The news came from a detailed report issued in December, 2012 by the United States Federal Trade Commission and is a timely reminder about the need for everyone to check their credit reports. As a result of Structured Negotiations, free credit reports are available in Braille, Large Print, Audio CD and online in an accessible format. An accessible credit report is only a click or a phone call away. Here is the information you need to order one today. Read more… Credit Reports Have Errors: Check Yours in an Accessible Format

Bank of America Commits to Enhanced Mobile and Web Accessibility

Posted on Updated on March 10, 2016
Posted here is a press release announcing Bank of America’s most recent accessibility initiative — its commitment to ensure the accessibility of security features on its website and iOS mobile applications. With this release Bank of America continues its leadership role in providing digital access and usability for people with visual impairments. Read more… Bank of America Commits to Enhanced Mobile and Web Accessibility

Weight Watchers Announces Comprehensive Accessibility Initiative

Posted on Updated on March 10, 2016
Congratulations Weight Watchers! Posted here is a press release announcing Weight Watcher’s commitment to digital accessibility for its members and subscribers who are blind and visually impaired. Weight Watchers will use the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as the standard for its online and mobile application content, and will be providing print material in accessible formats for persons with visual impairments who cannot read standard print. Weight Watchers worked on this initiative in Structured Negotiations with the American Council of the Blind and individual blind Weight Watchers members. They were represented by the Law Office of Lainey Feingold and Linda Dardarian of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Weight Watchers Announces Comprehensive Accessibility Initiative

It’s Hard to be Optimistic About the New DOT Web and Kiosks Regulations

Posted on Updated on March 10, 2016
On November 5, 2013 the United States Department of Transportation issued regulations governing the accessibility for people with disabilities to websites and kiosks of domestic and foreign airlines that sell air travel to U.S. consumers. While there are positive aspects of the new regulations, the government missed an enormous opportunity to advance and protect the rights of travelers with disabilities. Read more… It’s Hard to be Optimistic About the New DOT Web and Kiosks Regulations

Twenty Five Years From Today

Posted on Updated on February 9, 2016
What will the digital world be like in 2040? Will we even use the term ‘digital?’ Will accessibility and usability be integrated into the new reality? And just how many “things” will be part of the web of things? A workshop Lainey Feingold is co-facilitating at the 2015 Jacobus tenBroek Disability Law Symposium will explore these very questions. Read more… Twenty Five Years From Today

More Bank of America Website Accessibility Enhancements

Posted on Updated on February 9, 2016
Bank of America Continues to Enhance Online Access for People With Visual Impairments Enhancements to Travel Rewards Redemption Online Site Improve Accessibility CHARLOTTE – June 4, 2015 As part of its long-standing commitment to customers with visual impairments, Bank of America is enhancing the accessibility of its travel redemption website. The site is used by the bank’s credit card customers to redeem reward points for travel. Read more… More Bank of America Website Accessibility Enhancements

Separate is Not Equal: Good News for Grocery Delivery

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On February 26, 2014, Safeway took an important step in meeting its goal of a fully usable digital experience for all customers. In a banner posted on its grocery delivery site, Safeway announced it was eliminating the separate text-only website it had maintained for many years. Eliminating the text-only site is part of Safeway’s commitment to making its main site accessible to all users. Read more… Separate is Not Equal: Good News for Grocery Delivery

The Digital Divide and People with Disabilities

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On August 23, 2013, the New York Times published my letter to the editor about the digital divide and people with disabilities. The letter was in response to an an extensive article published by the Times on August 19, 2013, titled “Most of U.S. Is Wired, but Millions Aren’t Plugged In.” The article, based on a recent report by the U.S. Commerce Department, noted that “tens of millions of people are still on the sidelines of the digital revolution” and it went on to discuss the digital divide caused by various demographics including age, race, geography, education and class. Missing entirely from the Times’ article – disability and the digital divide. Read more… The Digital Divide and People with Disabilities

G is for Global: Tribute to Global Accessibility Awareness Day 2013

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On May 9, 2013 people around the world will be gathering for workshops, seminars and other events to celebrate and recognize the second annual Global Accessibility Awareness Day, or GAAD. As explained on the GAAD Facebook page, the day is a community-driven effort whose goal is to focus one day to raise the profile of digital (web, software, mobile app/device, touch screen kiosk, etc.) accessibility and people with different disabilities. The Law Office of Lainey Feingold’s legal practice is entirely focused on digital accessibility, and this post is my tribute to the wonderful idea that is Global Accessibility Awareness Day. Congratulations to the grassroots community that is growing GAAD and especially to accessibility activist extraordinaire Jennison Asuncion whose enthusiasm and commitment is significantly responsible for the tremendous growth of this day of awareness. Read more… G is for Global: Tribute to Global Accessibility Awareness Day 2013