Separate is Not Equal: Good News for Grocery Delivery

On February 26, 2014, Safeway took an important step in meeting its goal of a fully usable digital experience for all customers. In a banner posted on its grocery delivery site, Safeway announced it was eliminating the separate text-only website it had maintained for many years. Eliminating the text-only site is part of Safeway’s commitment to making its main site accessible to all users. Read more… Separate is Not Equal: Good News for Grocery Delivery

Free Credit Scores? Make Sure They’re Accessible

The New York Times recently reported that the U.S. Consumer Financial Protection Bureau (CFPB) is urging credit card companies to give customers free copies of their credit scores. Credit reports have been free to U.S. Citizens since 2008. Scores should be available too. When they are, they need to be accessible to people who are blind and visually impaired. The CFPB should make it a requirement. Read more… Free Credit Scores? Make Sure They’re Accessible

CVS Online Pharmacy Now Offers Talking Prescription Containers

The press release posted here announces that CVS.com is now offering ScripTalk talking prescription labels to pharmacy customers with visual impairments. This announcement is the result of Structured Negotiations between CVS, the American Council of the Blind, the California Council of the Blind and the American Foundation for the Blind. The organizations were represented by Lainey Feingold and Linda Dardarian of the Oakland California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… CVS Online Pharmacy Now Offers Talking Prescription Containers

GAAD Gratitude

Global Accessibility Awareness Day (GAAD) presents a good opportunity for gratitude. We have a long way to go towards full digital inclusion, but there’s a lot to be grateful for. Here’s my list. Read more… GAAD Gratitude

More Delay for DOJ Web Regs – Does it Matter?

Surprise Surprise. The United States Department of Justice has announced another delay in its long awaited web accessibility regulations. Does it matter? Even though it can’t seem to issue web accessibility regulations, the United States Department of Justice has recently been a forceful advocate for web accessibility. The Department has been crystal clear that the ADA requires websites to be accessible. Read more… More Delay for DOJ Web Regs – Does it Matter?

Structured Negotiations and Mobile Access

Mobile accessibility is about making sure that applications, information and services on mobile devices are available to all users. Weight Watchers, Bank of America, Major League Baseball and WellPoint have all engaged in Structured Negotiations with the blind community to improve the accessibility of their mobile offerings. These companies deserve to be recognized. Read more… Structured Negotiations and Mobile Access

Accessible Health Care Information from WellPoint (Blue Cross/Blue Shield)

Do you know who runs your Blue Cross, Blue Shield or Anthem health insurance company? Maybe it’s WellPoint, a company that has made a major commitment to the accessibility and usability of its digital and print information for its blind members across the country. Find out if your Blue Cross, Blue Shield or Anthem company is affiliated with WellPoint. Read more… Accessible Health Care Information from WellPoint (Blue Cross/Blue Shield)

Talking Prescription Labels Update – Summer 2014

Three national pharmacy chains in the United States now offer talking prescription information for blind customers. This post has information about the Walmart, Walgreens and CVS accessible prescription initiatives. Please help us spread the word about the leadership role these companies have taken in making sure blind pharmacy customers can privately and independently access information about their prescription medications. Read more… Talking Prescription Labels Update – Summer 2014