Web Accessibility for Grocers: Winn-Dixie Wasn’t Paying Attention

Last month the Winn-Dixie grocery chain lost the very first trial under the Americans with Disabilities Act about the accessibility of a private company’s website. A blind shopper had sued the chain when he couldn’t access online coupons and other parts of the company’s website. The judge’s verdict was big news; unlike most accessibility stories it was covered in the mainstream media. But web accessibility for grocery stores is nothing new. If Winn-Dixie had been paying attention, it would have known over three years ago that grocery chains were making their websites accessible. Winn-Dixie should not have waited for the legal knock on the door. When it came, it should not have put up a fight. Read more…

Separate is Not Equal: Good News for Grocery Delivery

On February 26, 2014, Safeway took an important step in meeting its goal of a fully usable digital experience for all customers. In a banner posted on its grocery delivery site, Safeway announced it was eliminating the separate text-only website it had maintained for many years. Eliminating the text-only site is part of Safeway’s commitment to making its main site accessible to all users. Read more…