Raley’s Point of Sale Settlement Agreement

The settlement agreement posted here was reached through Structured Negotiations, an alternative dispute resolution process that focuses on collaboration and solution. Working with the California Council of the Blind and blind Raley’s shoppers in Structured Negotiations, Raley’s agreed to upgrade the chain’s check-out devices so blind people no longer have to disclose their PIN when using a PIN-based card such as a debit card. The Law Office of Lainey Feingold and Linda Dardarian of the Oakland civil rights firm Goldstein, Borgen, Dardarian & Ho represented the blind community in the negotiations. Read more…

Best Buy Tactile POS Settlement Agreement

The Best Buy settlement agreement posted here is the result of Structured Negotiations among Best Buy and the American Council of the Blind (ACB), the American Foundation for the Blind (AFB) and the California Council of the Blind (CCB). Best Buy has agreed to install tactile point of sale devices in all its U.S. stores so that blind people do not have to disclose their PIN when using a debit card. The full settlement agreement is posted here. Read more…

Trader Joe’s Point of Sale Agreement and Amendment

The Trader Joe’s Point of Sale Agreement posted here was negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind, the American Foundation for the Blind and the California Council of the Blind. In the Agreement, Trader Joe’s agreed to install tactile point of sale devices at all its stores in the United States. Read more…

CVS Accessible Web Site and Point of Sale Settlement Agreement

In the CVS Accessible Web Site and Point of Sale Settlement Agreement below, CVS agreed to install tactile point of sale devices in every CVS store in the United States and to upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium. The Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind, and the California Council of the Blind (CCB). Read more…

Target Point of Sale Settlement Agreement

The Target Point of Sale Settlement Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind, and the California Council of the Blind (CCB). In the Agreement, Target agreed to install tactile point of sale devices in every Target store in the United States. On May 14, 2009, the parties issued a press release about the Target POS settlement. Read more…

Staples Point of Sale Press Release

The Staples Accessible Web Site and Point of Sale Settlement Agreement below was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind, and the California Council of the Blind (CCB). In the Agreement, Staples agreed to install tactile point of sale devices in every Staples store in the United States and to upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium. Read more…

Dollar General Settlement Agreement

The Dollar General Point of Sale (POS) Agreement was negotiated by Lainey Feingold and co-counsel Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), and blind Dollar General shopper Lela Behee. In this agreement, Dollar General has agreed that all of its more than 8,000 stores across the United States will have tactile point of sale devices so that blind and visually impaired customers can independently enter their PIN and other confidential information. The devices will be installed in all stores over the next fifteen months. Read more…

Rite Aid Tactile POS Agreement

The Rite Aid Point of Sale (POS) Agreement was negotiated by Lainey Feingold and co-counsel Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), and the California Council of the Blind (CCB). In this agreement, Rite Aid has ensured that all of its 5000 stores across the United States will have tactile point of sale devices so that blind and visually impaired customers can independently enter their PIN and other confidential information. At the time this tactile point of sale agreement was negotiated, these parties also negotiated the Rite Aid Web Accessibility Agreement to ensure that riteaid.com is accessible to and usable by all customers in accordance with guidelines promulgated by the Web Accessibility Initiative of the World Wide Web consortium. Read more…

7-Eleven Point of Sale Agreement

The 7-Eleven Point of Sale Agreement was negotiated by Lainey and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. In the Agreement, 7-Eleven agreed to install tactile point of sale devices at all its stores in the United States. Read more…

RadioShack POS and Web Agreement

The RadioShack POS and Web Settlement Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind, and the California Council of the Blind (CCB). In the Agreement, RadioShack agreed to install tactile point of sale devices in every RadioShack store in the United States and to upgrade its website to comply with the Web Content Accessibility Guidelines (WCAG) promulgated by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium. Read more…