All 18,000 Bank of America ATMs are now Talking ATMs!

Bank of America Completes Installation of Talking ATMs Maintains Leadership Role in Services for Visually Impaired Customers Charlotte (March 31, 2010)– As part of its long-standing commitment to customers with visual impairments, Bank of America today announced that every Bank of America ATM in the country has been equipped with voice-enabled technology. Visually impaired customers can now access more than 18,000 Bank of America ATMs, the largest network of bank-owned ATMs in the U.S. Talking ATMs provide audible instructions in English or Spanish to persons who cannot view information on an ATM screen. These machines make it easier for people with visual impairments to withdraw cash, deposit money and perform other ATM transactions. The ATMs have audio jacks that deliver spoken instructions privately through standard headsets to protect the security of users who are blind or have low-vision. Read more…

TCF Bank Talking ATM Press Release

TCF BANK TO INSTALL TALKING ATMs AND ENHANCE OTHER SERVICES FOR CUSTOMERS WITH VISUAL IMPAIRMENTS Bank Announces Collaboration with the Illinois Council of the Blind and Equip for Equality Wayzata, MN, (December 3, 2008)– TCF Bank (TCF), a subsidiary of TCF Financial Corporation (NYSE: TCB), the Illinois Council of the Blind, an affiliate of the American Council of the Blind, and Equip for Equality announced today that TCF has launched a major initiative intended to provide easier access to its banking services for individuals with visual impairments. Read more…

LaSalle Bank Talking ATM and Web Press Release

This press release was issued as a result of the LaSalle Bank Settlement Agreement which addressed ATMs, the bank’s website, and alternative formats. The agreement was negotiated using Structured Negotiations on behalf of the Chicago affiliate of the American Council of the Blind and Kelly Pierce, a long-time advocate for Talking ATMs and financial service access. The settlement was negotiated by Lainey and co-counsel Amy Peterson of the Chicago-based disability rights organization Equip For Equality. Read more…

Citizens Bank Press Release

The Citizen’s Bank press release was issued as a result of the Citizens Bank Agreement, negotiated by Lainey Feingold and co-counsel Stan Eichner of the Disability Law Center in Boston, Massachusetts, using Structured Negotiations on behalf of the Bay State Council of the Blind and other Massachusetts advocates. Read more…

Sovereign Bank Press Release

The Sovereign Bank Press Release was issued as a result of a comprehensive settlement agreement negotiated by Lainey Feingold and co-counsel Stan Eichner of the Disability Law Center in Boston, Massachusetts, using Bay State Council of the Blind and other Massachusetts advocates. In the Sovereign settlement agreement the bank agreed to install Talking ATMs at all its locations, institute a comprehensive alternative format policy and make its website accessible. Read more…

Washington Mutual Talking ATM Press Release

This release about Washington Mutual’s Talking ATMs was issued as a result of a Settlement Agreement negotiated by Lainey and co-counsel Linda Dardarian on behalf of the California Council of the Blind, the Florida Council of the Blind, and individual members of the blind community. The full Settlement Agreement, which also covers the accessibility of the bank’s website and its alternative format program, is posted in the Talking ATM Settlements Category. Read more…

Wells Fargo Iowa Talking ATM Press Release

The press release about Wells Fargo’s Talking ATMs in Iowa was issued as a result of a Settlement Agreement negotiated using Structured Negotiations by Lainey and co-counsel Linda Dardarian on behalf of the Iowa Council of the United Blind and the Utah Council of the Blind. The full Settlement Agreement is posted in the Talking ATM Settlements Category. Read more…

Wells Fargo Utah Talking ATM Press Release

The press release about Wells Fargo’s first Talking ATMs in Utah was issued as a result of a Settlement Agreement negotiated using Structured Negotiations by Lainey and co-counsel Linda Dardarian on behalf of the Utah Council of the Blind and the Iowa Council of the Blind. The full Settlement Agreement, is posted in the Talking ATM Settlements Category. Read more…

Union Bank of California Press Release

The Union Bank press release was issued as a result of the Union Bank settlement agreement negotiated by Lainey using Structured Negotiations on behalf of California blind advocate Margie Donovan. In the agreement, the bank agreed to install Talking ATMs at all its locations and implement a comprehensive alternative format policy. Subsequently, the bank also committed to make its website accessible. Read more…