Big Win for Web Accessibility in Domino’s Pizza Case

Posted on Updated on October 7, 2019
[UPDATE: On October 7, 2019 the United States Supreme Court announced it would not hear, would not rule on, the Domino’s case. On June 13, 2019 Domino’s asked the United States Supreme Court to hear this case and reverse this decision. Read the October 7, 2019 post on this website about the Supreme Court’s announcement.]… Read more… Big Win for Web Accessibility in Domino’s Pizza Case

Big Win for Blind Shopper in First U.S. ADA Web Accessibility Trial

Posted on Updated on July 23, 2019
[UPDATE: The Winn-Dixie case is currently on appeal to the 11th Circuit Court of Appeal] On June 13, a judge in the federal District Court in South Florida made history. That history came in the form of a court order in a lawsuit filed by blind Florida resident Juan Carlos Gil against regional grocer Winn-Dixie.… Read more… Big Win for Blind Shopper in First U.S. ADA Web Accessibility Trial

E*Trade Digital Accessibility Settlement Agreement

Posted on Updated on October 30, 2018
The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more… E*Trade Digital Accessibility Settlement Agreement

Sue Ammeter, Blind Disability Rights Champion, Dies at 69

Posted on
The list of Sue Ammeter’s advocacy roles could fill this post.  Board member (and often officer) of the American Council of the Blind, the Washington State Council of the Blind, and the National Braille Press are just some of the organizations Sue Ammeter volunteered with on top of her paid work. Organizations that will miss the talent, commitment, and unstoppable advocacy of the Washington state resident who died on April 7, 2018. Read more… Sue Ammeter, Blind Disability Rights Champion, Dies at 69

American Express Braille and Large Print Agreement

Posted on Updated on April 3, 2018
The American Express Braille Settlement Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of Paul Parravano and Clarence Whaley. In the Agreement, American Express agreed to provide monthly credit card statements and year end summaries in Braille and Large Print for all American Express customers in the United States. Read more… American Express Braille and Large Print Agreement

Rite Aid Tactile POS Agreement

Posted on Updated on April 3, 2018
The Rite Aid Point of Sale (POS) Agreement was negotiated by Lainey Feingold and co-counsel Linda Dardarian using Structured Negotiations on behalf of the American Council of the Blind (ACB), the American Foundation for the Blind (AFB), and the California Council of the Blind (CCB). In this agreement, Rite Aid has ensured that all of its 5000 stores across the United States will have tactile point of sale devices so that blind and visually impaired customers can independently enter their PIN and other confidential information. At the time this tactile point of sale agreement was negotiated, these parties also negotiated the Rite Aid Web Accessibility Agreement to ensure that riteaid.com is accessible to and usable by all customers in accordance with guidelines promulgated by the Web Accessibility Initiative of the World Wide Web consortium. Read more… Rite Aid Tactile POS Agreement

Bank of America Credit Card Rewards Website Agreement

Posted on Updated on April 3, 2018
Bank of America has long been a leader in its commitment to accessible digital content. The agreement posted here concerns accessibility enhancements to the bank’s travel rewards redemption site. This agreement was reached through Structured Negotiations, a collaborative dispute resolution process. Structured Negotiations has been used for twenty years to successfully resolve accessibility claims without lawsuits. Read more… Bank of America Credit Card Rewards Website Agreement

Bank of America California and Florida Agreement

Posted on Updated on April 3, 2018
The Bank of America California and Florida Agreement was negotiated by Lainey Feingold and Linda Dardarian using Structured Negotiations on behalf of the California Council of the Blind (CCB) and several individual blind advocates. The Disability Rights Education & Defense Fund (DREDF) also represented the Claimants. This was the first agreement in the country in which a bank committed to make its website accessible, and the first in which a bank committed to install Talking ATMs in more than one state. This was the first of three agreements involving Bank of America’s services for blind customers. The interim Bank of America national agreement and the final Bank of America national agreement are posted in the Settlement Agreement Category. Read more… Bank of America California and Florida Agreement

Bank of America Accessible Mortgage Information Agreement

Posted on Updated on April 3, 2018
The settlement agreement posted here details Bank of America’s commitment to improving the accessibility and usability of mortgage documents for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Bank of America mortgage holder Jessie Lorenz in the negotiation. This agreement reflects Bank of America’s ongoing commitment to its disabled customers, begun more than fifteen years ago when the bank assumed a leadership role in rolling out Talking ATMs and making its online banking platform accessible. Visit the Bank of America Accessibility topic on this website for links to press releases and settlement agreements demonstrating the bank’s accessibility commitment. Read more… Bank of America Accessible Mortgage Information Agreement