Intro: On this page you will find resources about digital accessibility and other issues that the Law Office of Lainey Feingold works on. These resources are for informational purposes only and inclusion does not imply endorsement by Lainey Feingold or the Law Office of Lainey Feingold. Links on this page will take you to web sites that may not have the same privacy or accessibility policies as this site. Please contact us if you know of a resource that you think should be added to this list.
Choose an accessibility vendor as you would choose any other vendor: interview more than one, get references, make an informed choice.
Due diligence requires careful attention as to how accessibility dollars are spent. Beware overlays and widgets that promise accessibility but do not deliver.
Jump to the following Resource categories on this page:
Accessible Pedestrian Signals
- Accessible Design for the Blind (website of pedestrian safety experts Billie Louise (“Beezy”) Bentzen and Janet Barlow)
- Accessible Pedestrian Signal Topic on this website with links to all posts about APS, including press releases with the City and County of San Francisco about APS
- Polara Engineering, Inc (manufacturer of accessible pedestrian signals)
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Accessible Prescription Information (Talking Prescription Labels)
- In 2020 CVS announced Spoken Rx, the first talking prescription label system built into a mainstream pharmacy app. You can read the press release announcing Spoken Rx here. The agreement was reached in Structured Negotiation. You can visit the Spoken Rx page on the CVS website here.
- Spring 2016 Accessible Prescription Update (with information about U.S. pharmacy retailers offering talking, braille, and large print labels and vendors.)
- Vendors offering accessible prescription information / Talking Labels
- Envision America: ScripAbility Accessible Prescription System
- AccessAMed: Digital Audio Label
Content Accessibility Solutions (includes captioning, audio description, and alt text resources
Note: audio description is a verbal description of visual aspects of live entertainment, films and streaming content. Description (also sometimes referred to as narration) provides accessibility to people who cannot see visual content. Alt text describes images, including infographics, maps, etc.).
Consultants on the Digital Accessibility Consultants list below may also provide content accessibility servicesservices.
- Audio Description Project of the American Council of the Blind
- Audio Eyes (audio description only)
- 3PlayMedia (captioning, transcription, audio description and subtitling)
- BarrierBreak (audio description only)
- CaptionSync
- Description Key (Project of The Described and Captioned Media Program with tremendous resources for description in education)
- National Center for Accessible Media (NCAM)(movie accessibility)
- Scribely (captioning, transcription, audio description, alt text)
- Vitac (captioning and audio description)
- YouDescribe (A free accessibility tool for adding audio description to YouTube videos)
Document Accessibility (Alternative Formats, Remediation and Transformation) Vendors
The absence of accessible documents is a threat to the security and privacy of disabled people. Alternative formats include braille, large print, ePub, audio CD and MP3, HTML, accessible PDF and other electronic documents as well as alt text for all images within the documents. Not all vendors listed here provide all formats.
Visit the Alternative Format Press Release Topic and the Alternative Format Settlements Topic to learn more about how Structured Negotiation has helped institutions provide their visually impaired end-users (customers, patients, etc.) with information they can read independently.
- 247 Accessible Documents
- Braille Works
- Crawford Technologies
- Horizons for the Blind
- LightHouse for the Blind and Visually Impaired San Francisco Braille Services
- Metrolina Association of the Blind
- National Braille Press
- Open Access Technologies, Inc.
- Perkins Access
- Scribely (alt text writing services)
- T-Base, Inc.
- Tech for All
Standards for large print documents can be found in the Best Practices and Guidelines for Large Print Documents issued by the American Council of the Blind.
Standards for braille documents can be found on the website of the Braille Authority of North America (BANA)
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Digital Accessibility Consultants (all)
An outside consultant may be needed. But don’t forget about the wonderful (free) resources available from the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C)
- AT Fresh Solutions (focus on organizations needing help meeting AODA digital accessibility requirements).
- BarrierBreak (based in India, offering services globally)
- Deque
- DigitA11y (company that built LFLegal.com; primarily small business and non-profits)
- Joe Dolson Accessible Web Design (primarily small business and non-profits)
- Equal Entry
- Funka (based in Europe, offering services globally)
- Inclusive Media and Design (Toronto)
- Infoaxia (Japan)
- Intopia (based in Australia, offering services globally)
- Knowbility
- Level Access
- Perkins Access
- popetech (web accessibility testing and reporting based on the WAVE tool from WebAim)
- Prime Access Consulting
- Marcy Sutton (no accessibility audits. Focus on building accessible web user interfaces, automated accessibility testing tools, review designs for accessibility)
- Scribely (focus on content and workflow consulting services for images, graphics, videos, and podcasts)
- Tech for All (including kiosk access)
- Tenon
- Tetralogical (Leonie Watson’s consultancy, based in UK, offering services globally)
- TPGi
- uiAccess (Shawn Henry) (speaking, training, usability testing, and research projects only)
- WebAim
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Digital Accessibility Consultants (Focus on serving small business and non-profits/NGOs)
- DigitA11y (company that built LFLegal.com; primarily small business and non-profits)
- Joe Dolson Accessible Web Design (primarily small business and non-profits)
Digital Accessibility agencies (Non-profits and for-profit with a focus on Usability Testing)
In addition to providing evaluation and remediation services, most of the organizations listed above provide usability testing by disabled people, a critical aspect of accessibility. The following are not-for-profit organizations that also offer usability testing. Several offer remote testing so site/app owners can view the testing from wherever they are:
- AccessWorks User Experience Testing (sponsored by Knowbility)
- American Foundation for the Blind (AFB) Tech Consulting Services
- Fable (Accessibility Testing platform – Canada)
- Intopia Connect (Australia)
- LightHouse for the Blind and Visually Impaired / San Francisco
- Perkins Access
- World Institute on Disability / Accessible Technology Consulting and User Testing
- WeCo Digital Accessibility Services
Books about Web Accessibility
- Lainey’s book —Structured Negotiation, a Winning Alternative to Lawsuits is about the cost-effective and collaborative legal strategy that has been used to negotiate dozens of digital accessibility settlements with some of the country’s largest organizations. Read about Lainey’s book.
- Accessible America: A History of Disability and Design, by Bess Williamson
- Mismatch: How Inclusion Shapes Design, by Kat Holmes
- Inclusive Design for a Digital World: Designing with Accessibility in Mind (Design Thinking) by Regine Gilbert
- A Web for Everyone: Designing Accessible User Experiences by Sarah Horton and Whitney Quesenbery
- Accessibility for Everyone by Laura Kalbag
- Web Accessibility: Web Standards and Regulatory Compliance by Jim Thatcher, Shawn Lawton Henry and others
- Just Ask: Integrating Accessibility Throughout Design by Shawn Lawton Henry
- Strategic Accessibility: Enabling the Organization by Jeff Kline
- Ensuring Digital Accessibility Through Process and Policy by Jonathan Lazar, Daniel Goldstein and Anne Taylor.
- Universal Design for Web Applications: Web Applications that Reach Everyone by Wendy Chisholm.
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Disabled Lawyers Organizations
- Deaf and Hard of Hearing Bar Association
- National Association of Attorneys with Disabilities
- National Association of Law Students with Disabilities
Structured Negotiation
- Lainey’s book on Structured Negotiation is titled Structured Negotiation, a Winning Alternative to Lawsuits It tells the story of 25 years of collaboration in the digital accessibility space.
- Frequently Asked Questions about Structured Negotiation
- Settlements page on this website, listing all settlement agreements reached in Structured Negotiation without any lawsuits.
- Summary, with links, of all press releases resulting from Structured Negotiation initiatives.
WordPress Accessibility
If you are building a blog or small website, chose WordPress (LFLegal.com is a WordPress website). WordPress has a strong accessibility community and a growing number of what are called “WordPress accessibility ready themes” Other popular web builders result in sites that are not accessible to everyone. Support accessibility when chosing a website creation tool. Resources on accessible WordPress include
- Joseph O’Connor | Accessible Joe (Legacy site. Joseph died in early 2020.
- Joe Dolson Accessible Web Design
- Digita11y (Natalie MacLees, principal). the shop that built Lainey Feingold’s website.