HR and Payroll Software Leader ADP to Enhance Product Accessibility

On December 16, 2021, the non-profit law office Disability Rights Advocates (DRA) announced an agreement with HR software giant ADP that will improve the accessibility of ADP’s products used by employees of the San Francisco LightHouse for the Blind. Originally filed as a lawsuit in September of 2020, the agreement states that On January 27,… Read more… HR and Payroll Software Leader ADP to Enhance Product Accessibility

University of Illinois Chicago Digital Accessibility Structured Negotiation

On November 9, 2021 the Illinois disability rights legal organization Equip for Equality (EFE) and the University of Illinois Chicago (UIC) announced an agreement to improve digital accessibility for blind employees and students of the university. The agreement was reached using the collaborative dispute resolution process of Structured Negotiation. No lawsuit was needed or filed.… Read more… University of Illinois Chicago Digital Accessibility Structured Negotiation

Judging a Book by its Cover

This post is about the hexagons on the cover of my book — Structured Negotiation: a Winning Alternative to Lawsuits. The hexagons were prominent in the first edition of the book, published by the American Bar Association (ABA) in 2016. They are in the background of the second edition, published in October 2021. Hexagons are the perfect symbol for a book about cooperation, trust, and resolving legal claims without the conflict, expense and stress of traditional litigation. Read more… Judging a Book by its Cover

CVS Spoken Rx November 2021 Press Release

Congratulations CVS and the American Council of the Blind! Today CVS and ACB announced, in the press release posted here, the availability of talking prescription labels in every CVS Pharmacy location in the United States. This announcement resulted from a collaborative effort using Structured Negotiation. CVS’ talking prescription program is called Spoken Rx. Spoken Rx… Read more… CVS Spoken Rx November 2021 Press Release

Iris Scanner Protects Medical Records – But What if You Don’t Have an Iris?

On March 15, 2010 CNN posted an article about the use of iris scanners in a low income Bronx health clinic to prevent mix-ups among the patients. The high tech iris scanner, usually seen only in airport security systems, is an important and useful tool for the Bronx clinic, and a welcomed one in an under-served community. At the same time, this article is yet another reminder that technology advances in the health field have the potential to leave people with disabilities behind. If you don’t have an iris, an iris scanner cannot help you. Read more… Iris Scanner Protects Medical Records – But What if You Don’t Have an Iris?

U.S. Federal Judge Rules for Walmart, against Blind Shoppers, in Self-checkout Kiosk Case

On October 12, 2021 a United States federal judge in Maryland ruled that Walmart does not have to make its self-check kiosks accessible to blind shoppers. This is a disappointing result in a case that started when a Walmart employee stole $40.00 from two blind shoppers while the employee was assisting them with the inaccessible self-check kiosk. Read more… U.S. Federal Judge Rules for Walmart, against Blind Shoppers, in Self-checkout Kiosk Case

Digital Accessibility Legal Update (December 2015)

This post is part of an occasional series about recent legal developments impacting technology and information access for people with disabilities. This post covers activity from August 11, 2015 through December 10, 2015. This update includes Department of Justice activity, the settlement of cases against Scribd and the General Services Administration, Structured Negotiation with Humana, an important new voting rights case, and other developments. Read more… Digital Accessibility Legal Update (December 2015)

Accessibility Statements Show Commitment to all Site Users

Last updated January 27, 2021 to add the new White House website statement. An important component of any Structured Negotiations settlement agreement involving web accessibility has been a company’s commitment to maintain an Accessibility Statement (previously called an Accessibility Information Page, or AIP. The ideal page has details about the company’s web accessibility policy, details about other accessibility services, and a phone and web-based method for the public to forward accessibility concerns, both positive and negative. The page should be easy to find on the site, preferably linked from the home page and all page footers, and searchable through the site search engine. Accessibility Statement resources and Statements of some of the largest entities in the United States are included in this article. Read more… Accessibility Statements Show Commitment to all Site Users

Bank One Preliminary Talking ATM Press Release

The Bank One Press Release posted here was issued as a result of an initial settlement agreement that Bank One signed with Chicago blind activists Kelly Pierce and Anna Byrne using Structured Negotiations instead of litigation. In the 2001 Bank One Preliminary Settlement Agreement, the bank agreed to install Talking ATMs at 130 locations, making it the first bank with Talking ATMs in Illinois and Ohio. Two years later, the bank signed a comprehensive agreement providing for additional Talking ATMs, an alternative format policy, and an accessible web site. Read more… Bank One Preliminary Talking ATM Press Release