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Bank of America National Press Release

This release was issued after Bank of America expanded its commitment to provide accessible services by signing a national Talking ATM agreement in which it agreed to install Talking ATMs at 85% of its locations. The agreement, negotiated in the year following first Bank of America Settlement Agreement was negotiated by Lainey and co-counsel Linda Dardarian using Structured Negotiations. In early 2008, Bank of America has over 11,0000 Talking ATMs. Read more… Bank of America National Press Release

Safeway Point of Sale Press Release

The press release about Safeway Point of Sale Devices was issued as a result of a Settlement Agreement negotiated by Lainey and co-counsel Linda Dardarian on behalf of the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. The full Settlement Agreement is posted in the Point of Sale Settlements Category. Read more… Safeway Point of Sale Press Release

Structured Negotiations a Topic at 2010 Conferences

Lainey Feingold will be speaking about Structured Negotiations at two conferences this Spring. For the fifth time, Lainey will be speaking in March at the annual International Technology & Persons with Disabilities Conference (CSUN) when it moves to San Diego. She will also present on Structured Negotiations at the National Disability Rights Network (NDRN) Annual Protection and Advocacy Conference this June. Read more… Structured Negotiations a Topic at 2010 Conferences

Advocacy Groups, DOJ, Screen Actors Guild Support Audio Description in Movie Theaters

On January 13, 2010, the Ninth Circuit U.S. Court of Appeals in San Francisco will hear oral argument in an important case regarding the rights of movie-goers with visual and hearing impairments. The appeal challenges a 2008 District Court decision out of Arizona holding that the Americans with Disabilities Act (ADA) does not require theaters to install descriptive video equipment. The Law Office of Lainey Feingold and co-counsel Linda Dardarian filed an Amicus Brief explaining that the court’s decision should be reversed. Read more… Advocacy Groups, DOJ, Screen Actors Guild Support Audio Description in Movie Theaters

Rite Aid Accessible Web and POS Press Release

RITE AID’S WEB SITE AND POINT OF SALE IMPROVEMENTS PRAISED BY BLIND COMMUNITY LEADERS Camp Hill, PA (May 1, 2008)– In a move praised by state and national blindness organizations, Rite Aid (NYSE:RAD) today announced it has undertaken a nationwide initiative that will benefit Rite Aid customers with visual impairments and other disabilities. As part of the program, Rite Aid has made enhancements to its Web site and has begun installing new point of sale equipment with tactile keypads to protect the privacy and security of all shoppers who have difficulty entering numbers on a flat screen. Read more… Rite Aid Accessible Web and POS Press Release

Twenty Five Years From Today

What will the digital world be like in 2040? Will we even use the term ‘digital?’ Will accessibility and usability be integrated into the new reality? And just how many “things” will be part of the web of things? A workshop Lainey Feingold is co-facilitating at the 2015 Jacobus tenBroek Disability Law Symposium will explore these very questions. Read more… Twenty Five Years From Today

Raley’s Point of Sale Settlement Agreement

The settlement agreement posted here was reached through Structured Negotiations, an alternative dispute resolution process that focuses on collaboration and solution. Working with the California Council of the Blind and blind Raley’s shoppers in Structured Negotiations, Raley’s agreed to upgrade the chain’s check-out devices so blind people no longer have to disclose their PIN when using a PIN-based card such as a debit card. The Law Office of Lainey Feingold and Linda Dardarian of the Oakland civil rights firm Goldstein, Borgen, Dardarian & Ho represented the blind community in the negotiations. Read more… Raley’s Point of Sale Settlement Agreement

Raley’s Upgrades Point of Sale Devices to Include Real Keypads

Raley’s Upgrades Point of Sale Devices: Enhancement Praised by Blind Customers Sacramento, CA (April 14, 2015) – Raley’s announced today that it has completed a company-wide initiative to improve the checkout experience for all customers with new point of sale devices. Shoppers who are blind or visually impaired will especially benefit from Raley’s new technology. The company replaced all customer-facing POS devices with Verizon MX925 machines. Read more… Raley’s Upgrades Point of Sale Devices to Include Real Keypads

More Bank of America Website Accessibility Enhancements

Bank of America Continues to Enhance Online Access for People With Visual Impairments Enhancements to Travel Rewards Redemption Online Site Improve Accessibility CHARLOTTE – June 4, 2015 As part of its long-standing commitment to customers with visual impairments, Bank of America is enhancing the accessibility of its travel redemption website. The site is used by the bank’s credit card customers to redeem reward points for travel. Read more… More Bank of America Website Accessibility Enhancements