Articles
This page has short summaries of every article posted on Lainey Feingold's website with links to the full articles. Visit the Topics Page for all 300 plus articles on this website organized into 38 topics including Structured Negotiation and digital accessibility.
The articles here are in chronological order, arranged by the date of publication or the date of the most recent Update when an article has been updated. Most recent articles and updated articles appear first on this list.
When an Article is updated there is a link to the Updates right below the the summary of the page.
Last month the Winn-Dixie grocery chain lost the very first trial under the Americans with Disabilities Act about the accessibility of a private company’s website. A blind shopper had sued the chain when he couldn’t access online coupons and other parts of the company’s website. The judge’s verdict was big news; unlike most accessibility stories it was covered in the mainstream media. But web accessibility for grocery stores is nothing new.
If Winn-Dixie had been paying attention, it would have known over three years ago that grocery chains were making their websites accessible. Winn-Dixie should not have waited for the legal knock on the door. When it came, it should not have put up a fight.
Read more… Web Accessibility for Grocers: Winn-Dixie Wasn’t Paying Attention
Another day, another hit piece against law suits about website accessibility. Typically these articles are best ignored. But a recent piece in the New York Post demands attention. I’ve asked web accessibility leader and home cook extraordinaire Lucy Greco to join me in responding to the article, titled “Lawyers cash in on suits demanding ADA-compliant websites.” You’ll find out below why Lucy’s cooking skills are as relevant to this piece as her web expertise.
Read more… Blind People Cook: A Web Accessibility Story
On June 23, 2017, the Los Angeles Times published an op-ed titled “Is your company’s website accessible to the disabled? You’d better hope so.” The piece was mean spirited and full of inaccuracies about web accessibility. I took the piece’s alternative facts personally because the author wrongly claimed that Bank of America, Charles Schwab, and Safeway had been sued for web accessibility. I knew better — my clients, co-counsel and I had worked with each of these companies in Structured Negotiation. Joseph O’Connor and I tried to submit a response to the Los Angeles Times, but our efforts were rejected.
Read more… Rejected by the Los Angeles Times
Safeway Announces Website Accessibility and Usability Enhancements to its On-line Grocery Delivery Website Benefiting Shoppers with Visual Impairments
Customers Applaud Safeway’s Commitment
Pleasanton, California (December 13, 2013) — Safeway (NYSE:SWY) today announced a comprehensive initiative to make its online grocery shopping website more accessible and usable for Safeway shoppers with visual impairments. The site enhancements are the result of collaboration between Safeway and several visually impaired customers. Safeway has adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its accessibility standard and has already made significant enhancements to its online shopping website to meet this standard and will continue to do so over the next year.
Read more… Safeway Announces Website Accessibility Initiative
Catching flies with honey is not the default strategy most attorneys use to resolve disputes. But Lainey Feingold and Linda Dardarian, both longtime California advocacy lawyers, have worked out a method that avoids conflict, costly litigation and protracted time in court—while still yielding beneficial results for their clients. The process they call “structured negotiations” has been used mainly to achieve improved access for the blind, including ATM machines that talk, websites embedded with code to decipher text and photos, and tactile point-of-sale devices in grocery stores.
Read more… ABA Journal Highlights Structured Negotiation
Congratulations to HEB. Texas’ popular grocery chain is now offering talking prescription labels to blind customers after a successful Structured Negotiation. The company’s press release is posted here. The ScripTalk labels provide vital health and safety information to customers who cannot read standard print labels.
Read more… HEB Offering Talking Prescription Labels
To match the fast pace of the CSUN Assistive Technology Conference, Lainey Feingold will hold a lightning book event after the first full day of conference events.
Join her in The Deque Presentation Room (Ballroom F) at the Manchester Grand Hyatt in San Diego, California from 5:15 – 6:00 on Wednesday March 1 to hear stories from her book, Structured Negotiation, A Winning Alternative to Lawsuits.
Read more… Structured Negotiation Book Event at 2017 CSUN Conference
It will be cold, but it will be fun! From February 7 – February 10 Lainey Feingold will be speaking at several events in Toronto and Windsor Canada about her book Structured Negotiation a Winning Alternative to Lawsuits and about the state of digital accessibility law and advocacy in the United States. Most of these events, described below, are open to the public. A huge thank you to David Lepofsky for organizing Lainey’s trip, and for Osgoode Hall Law School for sponsorship.
Read more… Structured Negotiation Talks in Toronto and Windsor
Alexandria Va.,-January 13, 2017-The Motley Fool today announced enhancements to its websites, mobile applications and emails to provide increased accessibility for individual investors with disabilities. “The ‘Motley’ in our name illustrates that our mission is to help people in all circumstances and in all stages of life,” said Chris Harris, Accessibility Project Manager at The Motley Fool. “We are excited that our enhanced services will allow us to reach and serve a broader community of Fools on their investing journeys.”
Read more… The Motley Fool Announces Accessibility Initiative
Congratulations to The Motley Fool! Posted here is the digital accessibility settlement agreement The Motley Fool reached with blind investors to ensure that its award-winning website, mobile application and emails are available to people with and without disabilities. The Motley Fool participated in Structured Negotiation — no lawsuit was needed or filed.
Read more… The Motley Fool Accessible Information Agreement