Bank of America Online and Mobile Security Solutions Settlement Agreement

Since its early commitment to Talking ATMs and web accessibility in 2000, Bank of America has had a leadership role in providing accessible services to customers who are blind and visually impaired. Posted here is the Bank’s most recent settlement agreement with the blind community, addressing the accessibility of security features on the bank website and mobile iOS applications. Bank of America worked on this initiative in Structured Negotiations with the Bay State Council of the Blind and bank customers Carl Richardson of Massachusetts and Shen Kuan of California. They were represented by the Law Office of Lainey Feingold and Linda Dardarian, of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Bank of America Online and Mobile Security Solutions Settlement Agreement

Walmart Accessible Prescription Information Settlement Agreement

Posted here is the settlement agreement between Walmart, the American Council of the Blind, the American Foundation for the Blind, and the California Council of the Blind. The agreement is the first in the country in which a national pharmacy retailer has agreed to providing talking prescription containers to pharmacy customers with visual impairments. Walmart worked on this initiative in Structured Negotiations with the three organizations, who were represented by the Law Office of Lainey Feingold and Linda Dardarian of the Oakland, California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more… Walmart Accessible Prescription Information Settlement Agreement

ARCHIVED: Accessibility Statements Show Commitment to all Site Users

Last updated January 27, 2021 to add the new White House website statement. An important component of any Structured Negotiations settlement agreement involving web accessibility has been a company’s commitment to maintain an Accessibility Statement (previously called an Accessibility Information Page, or AIP. The ideal page has details about the company’s web accessibility policy, details about other accessibility services, and a phone and web-based method for the public to forward accessibility concerns, both positive and negative. The page should be easy to find on the site, preferably linked from the home page and all page footers, and searchable through the site search engine. Accessibility Statement resources and Statements of some of the largest entities in the United States are included in this article. Read more… ARCHIVED: Accessibility Statements Show Commitment to all Site Users