Clarence Whaley (1947 – 2008)

Clarence Whaley, who died on June 14 at the too young age of 60, was an unsung hero of Structured Negotiations. Along with blind advocate Paul Parravano, Clarence was a Claimant in the negotiations with American Express about Braille and Large Print statements. Clarence’s calm yet forceful presence was crucial to the outcome: a binding settlement agreement with American Express in which the company agreed to provide Braille and Large Print statements to all visually impaired account holders in the United States. Read more… Clarence Whaley (1947 – 2008)