The Motley Fool Announces Accessibility Initiative

Alexandria Va.,-January 13, 2017-The Motley Fool today announced enhancements to its websites, mobile applications and emails to provide increased accessibility for individual investors with disabilities. “The ‘Motley’ in our name illustrates that our mission is to help people in all circumstances and in all stages of life,” said Chris Harris, Accessibility Project Manager at The Motley Fool. “We are excited that our enhanced services will allow us to reach and serve a broader community of Fools on their investing journeys.” Read more…

The Motley Fool Accessible Information Agreement

Congratulations to The Motley Fool! Posted here is the digital accessibility settlement agreement The Motley Fool reached with blind investors to ensure that its award-winning website, mobile application and emails are available to people with and without disabilities. The Motley Fool participated in Structured Negotiation — no lawsuit was needed or filed. Read more…

Digital Access Legal Update – December 2016

This post includes legal developments about digital accessibility between May 8, 2016 and December 12, 2016. This is the final update during the Obama administration, an eight year period that has seen an explosion of legal activity by the federal government advancing digital accessibility. I wrote two pieces about how I think the election will impact the legal push for digital accessibility. Read more…

Post-Trump Digital #A11y Legal Update

As I’ve spoken and written about advancements in digital accessibility for the past few months, I’ve felt momentum is finally building for accessible information and technology, issues my clients, co-counsel and I have worked on for two decades. I’ve been excited to report how the United States Department of Justice is an accessibility champion and how the Deaf community is fighting (and winning) for the right to captioned media. It’s been gratifying to share information about disabled students claiming their right to accessible course materials, supported by the federal Department of Education. And I’ve been proud to report on the organizations that continue to work collaboratively, without lawsuits, in Structured Negotiation, the subject of my just-published book. All that is at stake in this election. Read more…

E*Trade Announces Accessibility Initiative

NEW YORK, JUNE 21, 2016 – E*TRADE Financial Corporation (NASDAQ:ETFC) today announced an initiative to enhance its website, mobile applications, and desktop trading and investing platforms to make them more accessible for customers with disabilities. E*TRADE worked with representatives of the blind community to enhance its platforms for traders and investors with visual impairments: Having full access to financial investing tools is important for everyone. I’m happy that E*TRADE will make its web and mobile platforms more accessible, particularly for people who are blind or partially sighted, when it comes to all aspects of trading and investing.Pratik Patel, long-time E*TRADE customer who is blind Read more…

E*Trade Digital Accessibility Settlement Agreement

The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more…

Spring 2016 Digital Accessibility Legal Update

This post includes recent legal developments about digital accessibility between December 11, 2015 and May 7, 2016. The update is part of an occasional series about legal activity impacting technology and information access for people with disabilities. Digital accessibility is a civil right, and there is a lot happening in the legal space. Read more…

Bank of America Accessible Mortgage Information Agreement

The settlement agreement posted here details Bank of America’s commitment to improving the accessibility and usability of mortgage documents for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Bank of America mortgage holder Jessie Lorenz in the negotiation. This agreement reflects Bank of America’s ongoing commitment to its disabled customers, begun more than fifteen years ago when the bank assumed a leadership role in rolling out Talking ATMs and making its online banking platform accessible. Visit the Bank of America Accessibility topic on this website for links to press releases and settlement agreements demonstrating the bank’s accessibility commitment. Read more…

Welcome to the New LFLegal Website

I am excited and grateful to announce the launch of my new website. Grateful to Natalie MacLees of Purple Pen Productions who built the site. Excited because the new site is designed to work on all types of devices (it’s responsive!) and because the content is better organized and easier to find. And I’m excited… Read more…

Houston Transit Agency Digital Access Settlement Agreement

This is the settlement agreement between Metropolitan Transit Authority of Harris County and blind transit riders about the accessibility of the agency’s website and mobile application. The authority is the regional transit operator in Houston Texas. This agreement was negotiated in Structured Negotiation; no lawsuit was filed or needed. The blind riders were represented by Christopher McGreal of Disability Rights Texas with the assistance of the Law Office of Lainey Feingold. The agency agreed to bring its digital properties into compliance with the Web Content Accessibility Guidelines 2.0, Level AA. In doing so Houston METRO, as the Authority is known, assumes a national leadership position on providing all riders with digital access. Read more…