Companies are Losing Web Cases: Spend Money on Web Access, not Lawyers

In less than two months, four different federal judges have said “Yes” to website accessibility. These cases, from Florida and New York, are a wake-up call to every business in the United States that serves the public: If you have a website, make it accessible so everyone can use it, including disabled people. Every business has a budget; every business watches how money is spent. These cases are but the most recent in a long-string of wake-up calls with a simple message: Spend your hard-earned dollars on accessibility, not on lawyers to fight it. Read more…

Blind People Cook: A Web Accessibility Story

Another day, another hit piece against law suits about website accessibility. Typically these articles are best ignored. But a recent piece in the New York Post demands attention. I’ve asked web accessibility leader and home cook extraordinaire Lucy Greco to join me in responding to the article, titled “Lawyers cash in on suits demanding ADA-compliant websites.” You’ll find out below why Lucy’s cooking skills are as relevant to this piece as her web expertise. Read more…

Web Accessibility for Grocers: Winn-Dixie Wasn’t Paying Attention

Last month the Winn-Dixie grocery chain lost the very first trial under the Americans with Disabilities Act about the accessibility of a private company’s website. A blind shopper had sued the chain when he couldn’t access online coupons and other parts of the company’s website. The judge’s verdict was big news; unlike most accessibility stories it was covered in the mainstream media. But web accessibility for grocery stores is nothing new. If Winn-Dixie had been paying attention, it would have known over three years ago that grocery chains were making their websites accessible. Winn-Dixie should not have waited for the legal knock on the door. When it came, it should not have put up a fight. Read more…

March 2017 Digital Accessibility Legal Update

This post includes legal developments about digital accessibility between December 13, 2016 and March 6, 2017. It supplements Lainey Feingold’s digital accessibility legal update presentations, including the legal update sessions at the 2017 CSUN Assistive Technology Conference. The series is illustrated by a toolbox because law has proven an effective tool to improve the accessibility and usability of digital content, print information and technology for everyone. There are many ways to use the law, reflected by the many tools in the toolbox and by the updates in this post. Read more…

Mass. Eye and Ear, Bay State Council of the Blind Launch Collaboration

Mass. Eye and Ear Launches Collaboration with Bay State Council of the Blind to Improve Access. January 24, 2017 (Boston) – In partnership with the Bay State Council of the Blind, Massachusetts Eye and Ear today announced the launch of a comprehensive initiative to ensure that persons with visual disabilities have full and equal opportunity to the best possible care. Issues addressed in the initiative include web accessibility, alternative formats, and training. Read more…

The Motley Fool Announces Accessibility Initiative

Alexandria Va.,-January 13, 2017-The Motley Fool today announced enhancements to its websites, mobile applications and emails to provide increased accessibility for individual investors with disabilities. “The ‘Motley’ in our name illustrates that our mission is to help people in all circumstances and in all stages of life,” said Chris Harris, Accessibility Project Manager at The Motley Fool. “We are excited that our enhanced services will allow us to reach and serve a broader community of Fools on their investing journeys.” Read more…

The Motley Fool Accessible Information Agreement

Congratulations to The Motley Fool! Posted here is the digital accessibility settlement agreement The Motley Fool reached with blind investors to ensure that its award-winning website, mobile application and emails are available to people with and without disabilities. The Motley Fool participated in Structured Negotiation — no lawsuit was needed or filed. Read more…

Digital Access Legal Update – December 2016

This post includes legal developments about digital accessibility between May 8, 2016 and December 12, 2016. This is the final update during the Obama administration, an eight year period that has seen an explosion of legal activity by the federal government advancing digital accessibility. I wrote two pieces about how I think the election will impact the legal push for digital accessibility. Read more…

Post-Trump Digital #A11y Legal Update

As I’ve spoken and written about advancements in digital accessibility for the past few months, I’ve felt momentum is finally building for accessible information and technology, issues my clients, co-counsel and I have worked on for two decades. I’ve been excited to report how the United States Department of Justice is an accessibility champion and how the Deaf community is fighting (and winning) for the right to captioned media. It’s been gratifying to share information about disabled students claiming their right to accessible course materials, supported by the federal Department of Education. And I’ve been proud to report on the organizations that continue to work collaboratively, without lawsuits, in Structured Negotiation, the subject of my just-published book. All that is at stake in this election. Read more…

E*Trade Announces Accessibility Initiative

NEW YORK, JUNE 21, 2016 – E*TRADE Financial Corporation (NASDAQ:ETFC) today announced an initiative to enhance its website, mobile applications, and desktop trading and investing platforms to make them more accessible for customers with disabilities. E*TRADE worked with representatives of the blind community to enhance its platforms for traders and investors with visual impairments: Having full access to financial investing tools is important for everyone. I’m happy that E*TRADE will make its web and mobile platforms more accessible, particularly for people who are blind or partially sighted, when it comes to all aspects of trading and investing.Pratik Patel, long-time E*TRADE customer who is blind Read more…