Digital Access Legal Update – December 2016

This post includes legal developments about digital accessibility between May 8, 2016 and December 12, 2016. This is the final update during the Obama administration, an eight year period that has seen an explosion of legal activity by the federal government advancing digital accessibility. I wrote two pieces about how I think the election will impact the legal push for digital accessibility. Read more…

Talking Prescription Labels: Spring 2016 Update

Without accessible prescription labels, blind people are forced to guess about the medication in their prescription containers. Would a pharmacy give medication to sighted consumers without a label? Of course not. A growing number of pharmacy chains and health care organizations in the United States now offer talking prescription labels and other forms of accessible prescription information for customers who cannot read standard print. This post will give you the details. Read more…

Rite Aid Now Offers Talking Prescription Labels

Congratulations to Rite Aid! Today the company announced it is offering talking prescription labels at all of the company’s retail pharmacies in the United States. (Rite Aid currently operates more than 4,500 locations). The press release posted below is the result of a Structured Negotiation between Rite Aid and the American Council of the Blind, the California Council of the Blind, and several blind Rite Aid customers. No lawsuit was necessary. Read more…

Humana Press Release: Talking Prescription Labels Now Available

Humana Offers Talking Prescription Labels for Members with Visual Impairments New service continues Humana’s Commitment to Quality Care and Member Experience Louisville, Kentucky (9/30/2015) – Humana (NYSE: HUM) announced today that it now offers talking prescription labels, at no cost, to blind and visually impaired members who fill prescriptions through Humana Pharmacy, Inc. and at its seven PrescribeIT Rx locations in Florida. Read more…

Caremark Offers Talking Prescription Labels, Braille, Large Print

Congratulations CVS Health! Today the largest integrated pharmacy company in the United States announced that is now offering talking, braille and large print prescription labels through its mail service pharmacy, commonly known as Caremark. The labels are available to Individuals with vision impairments. This important health, safety and accessibility initiative was reached as a result of a collaboration with the American Council of the Blind and several blind Caremark members. The press release below, announcing the initiative, expands CVS Health’s commitment to its blind members across the country. Read more…

Talking Prescription Labels Update – Summer 2014

Three national pharmacy chains in the United States now offer talking prescription information for blind customers. This post has information about the Walmart, Walgreens and CVS accessible prescription initiatives. Please help us spread the word about the leadership role these companies have taken in making sure blind pharmacy customers can privately and independently access information about their prescription medications. Read more…

Walgreens Now Offers Talking Prescription Labels

Congratulations Walgreens! Today the national pharmacy retailer announced that it is providing talking prescription labels free of charge to customers with visual impairments in over 8,000 stores and through mail order. It is the first pharmacy chain in the United States to offer talking prescription information in every retail location. Read more…

CVS Online Pharmacy Now Offers Talking Prescription Containers

The press release posted here announces that CVS.com is now offering ScripTalk talking prescription labels to pharmacy customers with visual impairments. This announcement is the result of Structured Negotiations between CVS, the American Council of the Blind, the California Council of the Blind and the American Foundation for the Blind. The organizations were represented by Lainey Feingold and Linda Dardarian of the Oakland California civil rights firm Goldstein, Borgen, Dardarian & Ho. Read more…

CVS Talking Prescription Container Settlement Agreement

This post contains the settlement agreement between CVS/pharmacy and the American Council of the Blind, the California Council of the Blind and the American Foundation for the Blind. CVS is now providing ScripTalk talking prescription labels through cvs.com mail order to customers across the United States. The agreement was reached through Structured Negotiations; no lawsuit was needed. Along with the Law Office of Lainey Feingold, Linda Dardarian of Goldstein, Borgen, Dardarian & Ho working with the blind organizations on this important health and safety initiative. Read more…

Walmart Offers Talking Prescription Containers to Customers with Visual Impairments

The Walmart press release posted here announces a pilot program in which Talking Prescription Containers will be available for blind Walmart customers across the country through Walmart mail order, and also for blind customers at three Walmart stores. This is the first time in the United States that a national pharmacy retailer has piloted talking prescription technology on a national basis. Wal-Mart is working with En-Vision America, maker of the ScripTalk talking prescription program. Read more…