E*Trade Announces Accessibility Initiative

NEW YORK, JUNE 21, 2016 – E*TRADE Financial Corporation (NASDAQ:ETFC) today announced an initiative to enhance its website, mobile applications, and desktop trading and investing platforms to make them more accessible for customers with disabilities. E*TRADE worked with representatives of the blind community to enhance its platforms for traders and investors with visual impairments: Having full access to financial investing tools is important for everyone. I’m happy that E*TRADE will make its web and mobile platforms more accessible, particularly for people who are blind or partially sighted, when it comes to all aspects of trading and investing.Pratik Patel, long-time E*TRADE customer who is blind Read more…

E*Trade Digital Accessibility Settlement Agreement

The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more…

Denny’s Digital Accessibility Settlement Agreement

Posted here is the company’s digital accessibility settlement agreement with the American Council of the Blind and blind Denny’s customer Lisa Irving. The agreement describes the company’s commitment to make its web and mobile content accessible and usable by all users, including those with disabilities. Denny’s is using the Web Content Accessibility Guidelines (WCAG) 2.0 AA as its web and mobile standard. This agreement was reached in Structured Negotiation; no lawsuit was filed or needed. Read more…

Digital Accessibility Legal Update (December 2014)

This post is about recent legal developments in the United States impacting technology and information access for people with disabilities. It contains developments ocurring between July 16 and December 15, 2014 and is part of an occasional series. The series is illustrated by a toolbox — because law has proven an effective tool in improving the accessibility and usability of digital content, print information and technology for everyone. There are many ways to use the law, reflected by the many tools in the toolbox. Read more…

Accessibility Matters in the Battle of Mobile Payment Systems

This is a post about mobile payment systems and the need for them to be accessible to everyone, including people with disabilities. Apple pay, CurrentC, Square and the rest work with mobile applications. Those applications must be developed and implemented with accessibility features. If not, developers and retailers run afoul of the Americans with Disabilities Act and other federal and state laws. Read more…

Structured Negotiations and Mobile Access

Mobile accessibility is about making sure that applications, information and services on mobile devices are available to all users. Weight Watchers, Bank of America, Major League Baseball and WellPoint have all engaged in Structured Negotiations with the blind community to improve the accessibility of their mobile offerings. These companies deserve to be recognized. Read more…

MLB Continues Accessibility Initiative with AtBat™ App for iPhone and iPad

The press release posted here extends the Agreement between Major League Baseball and the American Council of the Blind and its Massachusetts and California affiliates. This is the first agreement of its kind to address the accessibility of applications for mobile devices. MLB has agreed to use the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA as its standard for mobile applications, and has recently released AtBat™ for the iPhone and iPad with enhanced accessibility. Read more…