E*Trade Digital Accessibility Settlement Agreement

The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more…

Spring 2016 Digital Accessibility Legal Update

This post includes recent legal developments about digital accessibility between December 11, 2015 and May 7, 2016. The update is part of an occasional series about legal activity impacting technology and information access for people with disabilities. Digital accessibility is a civil right, and there is a lot happening in the legal space. Read more…

Bank of America Accessible Mortgage Information Agreement

The settlement agreement posted here details Bank of America’s commitment to improving the accessibility and usability of mortgage documents for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Bank of America mortgage holder Jessie Lorenz in the negotiation. This agreement reflects Bank of America’s ongoing commitment to its disabled customers, begun more than fifteen years ago when the bank assumed a leadership role in rolling out Talking ATMs and making its online banking platform accessible. Visit the Bank of America Accessibility topic on this website for links to press releases and settlement agreements demonstrating the bank’s accessibility commitment. Read more…

Welcome to the New LFLegal Website

I am excited and grateful to announce the launch of my new website. Grateful to Natalie MacLees of Purple Pen Productions who built the site. Excited because the new site is designed to work on all types of devices (it’s responsive!) and because the content is better organized and easier to find. And I’m excited… Read more…

Houston Transit Agency Announces Digital Access Initiative

METROPOLITAN TRANSIT AUTHORITY OF HARRIS COUNTY ANNOUNCES DIGITAL ACCESSIBILITY INITIATIVE: HOUSTON (March 17, 2016) — Consistent with its commitment to all of its riders, the Metropolitan Transit Authority of Harris County (“METRO”) today announced an initiative to make its affiliated websites, mobile applications, and print formation more accessible and inclusive. METRO is taking the lead in the public transportation field regarding online accessibility for individuals with visual impairments. The organization adopted the Web Content Accessibility Guidelines (WCAG) version 2.0 level AA as its accessibility standard and is making enhancements to work toward meeting this standard. Read more…

Houston Transit Agency Digital Access Settlement Agreement

This is the settlement agreement between Metropolitan Transit Authority of Harris County and blind transit riders about the accessibility of the agency’s website and mobile application. The authority is the regional transit operator in Houston Texas. This agreement was negotiated in Structured Negotiation; no lawsuit was filed or needed. The blind riders were represented by Christopher McGreal of Disability Rights Texas with the assistance of the Law Office of Lainey Feingold. The agency agreed to bring its digital properties into compliance with the Web Content Accessibility Guidelines 2.0, Level AA. In doing so Houston METRO, as the Authority is known, assumes a national leadership position on providing all riders with digital access. Read more…

Denny’s Announces Digital Accessibility Initiative

Denny’s Introduces Newly Enhanced Website and Mobile Application Upgraded Platforms Offer Enhanced Accessibility and Functionality for All Users SPARTANBURG, S.C., January 6, 2016 – Denny’s Corporation (NASDAQ: DENN), franchisor and operator of one of America’s largest franchised full-service restaurant chains, today announced its newly upgraded website and mobile application offering an enhanced user experience and greater accessibility for all consumers. Read more…

Denny’s Digital Accessibility Settlement Agreement

Posted here is the company’s digital accessibility settlement agreement with the American Council of the Blind and blind Denny’s customer Lisa Irving. The agreement describes the company’s commitment to make its web and mobile content accessible and usable by all users, including those with disabilities. Denny’s is using the Web Content Accessibility Guidelines (WCAG) 2.0 AA as its web and mobile standard. This agreement was reached in Structured Negotiation; no lawsuit was filed or needed. Read more…

Digital Accessibility Legal Update (December 2015)

This post is part of an occasional series about recent legal developments impacting technology and information access for people with disabilities. This post covers activity from August 11, 2015 through December 10, 2015. This update includes Department of Justice activity, the settlement of cases against Scribd and the General Services Administration, Structured Negotiation with Humana, an important new voting rights case, and other developments. Read more…