Asking about compliance? You may be asking the wrong question

During a recent presentation about the digital accessibility legal space I was asked a question. It was about a word that pops up with increasing frequency as fear of lawsuits drives too much of the digital accessibility world. The “C” word — compliance. The question was this: If the captions on online videos are 65% accurate do you think that would comply with legal responsibilities?audience question This is the kind of question that arises when people are driven by fear. When people forget what accessibility is about. Even forget what the law is about. Read more…

WCAG 2.1 Released; LFLegal.com Part of the Process

On June 5, 2018 the World Wide Web Consortium (W3C) announced a major update to the internationally recognized Web Content Accessibility Guidelines (WCAG). WCAG 2.1 is the first update to the guidelines since 2008. The Law Office of Lainey Feingold is happy to have played a tiny part in the birth of WCAG 2.1 by updating this site to meet the Triple A (AAA) success criteria of the new standard. Lainey salutes her wonderful WordPress developer, Natalie MacLees of Purple Pen Production who did the work!  Read more…

Accessibility Culture

Digital accessibility means disabled people can use and interact with technology and digital content.  It is about good design, development, and coding; appropriate testing and training; an inclusive workforce, and a host of other details. It’s an ongoing commitment to including all users in all technology. Mistakes and back sliding are less likely with a culture of accessibility. Read more…

Building Accessibility into Technology Vendor Contracts

Want to make sure that accessibility becomes — and stays — part of your organization’s way of doing business? Want to stay ahead of the legal curve and make sure the technology you purchase works for everyone, including your disabled students, customers, patients, employees and members of the public? A key component is having technology vendor contracts that include accessibility. The article posted here offers smart practices for this important aspect of technology procurement. Read more…

Recipe for Staying Ahead of the Legal Curve: Bake Accessibility into Your Organization

At the 2018 CSUN Assistive Technology Conference last month I had the wonderful opportunity to present with Microsoft lawyer Sue Boyd. Our session was titled Beyond Compliance: Staying Out in Front of Digital Accessibility Legal Trends. Our talk focused on the ingredients needed to bake accessibility into an organization. The audience even got homemade chocolate chip cookies to drive home the theme. Check out this post for the full recipe! Read more…

Potholes of Discrimination: A Post-CSUN Legal Update Wrap-Up

For the eighteenth year, last week I joined thousands of people committed to digital accessibility at the annual CSUN Assistive Technology Conference.  And as has been the case for the past many years, there was a growing interest in the digital accessibility legal landscape. This post offers more detailed information about some of the topics covered in the CSUN 2018 legal updates, which this year were repeated three times. Read more…

Companies are Losing Web Cases: Spend Money on Web Access, not Lawyers

In less than two months, four different federal judges have said “Yes” to website accessibility. These cases, from Florida and New York, are a wake-up call to every business in the United States that serves the public: If you have a website, make it accessible so everyone can use it, including disabled people. Every business has a budget; every business watches how money is spent. These cases are but the most recent in a long-string of wake-up calls with a simple message: Spend your hard-earned dollars on accessibility, not on lawyers to fight it. Read more…

Blind People Cook: A Web Accessibility Story

Another day, another hit piece against law suits about website accessibility. Typically these articles are best ignored. But a recent piece in the New York Post demands attention. I’ve asked web accessibility leader and home cook extraordinaire Lucy Greco to join me in responding to the article, titled “Lawyers cash in on suits demanding ADA-compliant websites.” You’ll find out below why Lucy’s cooking skills are as relevant to this piece as her web expertise. Read more…

Rejected by the Los Angeles Times

On June 23, 2017, the Los Angeles Times published an op-ed titled “Is your company’s website accessible to the disabled? You’d better hope so.” The piece was mean spirited and full of inaccuracies about web accessibility. I took the piece’s alternative facts personally because the author wrongly claimed that Bank of America, Charles Schwab, and Safeway had been sued for web accessibility. I knew better — my clients, co-counsel and I had worked with each of these companies in Structured Negotiation. Joseph O’Connor and I tried to submit a response to the Los Angeles Times, but our efforts were rejected. Read more…