Mass. Eye and Ear, Bay State Council of the Blind Launch Collaboration

Mass. Eye and Ear Launches Collaboration with Bay State Council of the Blind to Improve Access. January 24, 2017 (Boston) – In partnership with the Bay State Council of the Blind, Massachusetts Eye and Ear today announced the launch of a comprehensive initiative to ensure that persons with visual disabilities have full and equal opportunity to the best possible care. Issues addressed in the initiative include web accessibility, alternative formats, and training. Read more…

The Motley Fool Announces Accessibility Initiative

Alexandria Va.,-January 13, 2017-The Motley Fool today announced enhancements to its websites, mobile applications and emails to provide increased accessibility for individual investors with disabilities. “The ‘Motley’ in our name illustrates that our mission is to help people in all circumstances and in all stages of life,” said Chris Harris, Accessibility Project Manager at The Motley Fool. “We are excited that our enhanced services will allow us to reach and serve a broader community of Fools on their investing journeys.” Read more…

The Motley Fool Accessible Information Agreement

Congratulations to The Motley Fool! Posted here is the digital accessibility settlement agreement The Motley Fool reached with blind investors to ensure that its award-winning website, mobile application and emails are available to people with and without disabilities. The Motley Fool participated in Structured Negotiation — no lawsuit was needed or filed. Read more…

Digital Access Legal Update – December 2016

This post includes legal developments about digital accessibility between May 8, 2016 and December 12, 2016. This is the final update during the Obama administration, an eight year period that has seen an explosion of legal activity by the federal government advancing digital accessibility. I wrote two pieces about how I think the election will impact the legal push for digital accessibility. Read more…

Book Launch Celebration!

More than 100 people gathered in Berkeley, California on October 16, 2016 to help me celebrate the publication of Structured Negotiation, a Winning Alternative to Lawsuits. The atrium at the beautiful Ed Roberts Campus was perfect place for the party. Blind activists who have helped Structured Negotiation flourish as a way to resolve legal claims without lawsuits, members of the local disability community, and friends and colleagues from so many strands of my life turned out to celebrate the book despite the first big rain of the season. Read more…

E*Trade Announces Accessibility Initiative

NEW YORK, JUNE 21, 2016 – E*TRADE Financial Corporation (NASDAQ:ETFC) today announced an initiative to enhance its website, mobile applications, and desktop trading and investing platforms to make them more accessible for customers with disabilities. E*TRADE worked with representatives of the blind community to enhance its platforms for traders and investors with visual impairments: Having full access to financial investing tools is important for everyone. I’m happy that E*TRADE will make its web and mobile platforms more accessible, particularly for people who are blind or partially sighted, when it comes to all aspects of trading and investing.Pratik Patel, long-time E*TRADE customer who is blind Read more…

E*Trade Digital Accessibility Settlement Agreement

The settlement agreement posted here details E*Trade’s commitment to improving the accessibility and usability of its website, mobile application and online trading platform for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Pratik Patel and Victor Tsaran, two E*Trade customers, in the negotiation. E*Trade will be using the Web Content Accessibility Guidelines 2.0, Level AA as its accessibility standard. The agreement identifies the International Standards Organization (ISO) 14289, also known as PDF/UA (PDF/Universal Accessibility) standard as the standard for PDF accessibility. Read more…

Bank of America Accessible Mortgage Information Agreement

The settlement agreement posted here details Bank of America’s commitment to improving the accessibility and usability of mortgage documents for customers who are blind. The agreement was reached in Structured Negotiation; no lawsuit was needed or filed. The Law Office of Lainey Feingold and Linda Dardarian, of the Oakland civil rights firm Goldstein, Borgen, Dardarian and Ho represented Bank of America mortgage holder Jessie Lorenz in the negotiation. This agreement reflects Bank of America’s ongoing commitment to its disabled customers, begun more than fifteen years ago when the bank assumed a leadership role in rolling out Talking ATMs and making its online banking platform accessible. Visit the Bank of America Accessibility topic on this website for links to press releases and settlement agreements demonstrating the bank’s accessibility commitment. Read more…